Forgot where I have turned data usage off

[Nex88]

Hello,
I have a huawei p20.
I have a problem regarding using data while roaming. I accidentely turned data on in a country where I shouldt and after that I turned data off somewhere in settings completely. Now I am at home and when I turn data on it doesnt function. I cant seem to remember where have I turned data usage off and I want to aks if anyone knows where this should be?

Thanks for the help.

 

[ocnbrze]

it should be in your settings. i do not have your phone, but it should be under connections. on my note 10+ it is under settings>connections>data useage. of course your phone will be different, but it should be around there.

 

[Nex88]

I've searched in settings... Connections.. Data usage but its not here. I completely turned it off somehow and its not here where you just press data roaming. I am searching but I still havent found a solution for this problem.

 

[ocnbrze]

what about this?
https://deviceguides.vodafone.ie/huawei/p20-android-8-1/connectivity/turn-mobile-data-on-or-off/

 

[Nex88]

No. With this I can only turn on or off apps seperately.

 

[tommo47]

Hi, I've found another guide which you could try :-
https://www.virginmobile.ca/en/supp..._to_turn_data_roaming_and_data_services_onoff

If that is no help have you not got any 'How to' or 'Hints and Tips' instructions anywhere on the device?

I don't know if the following link covers your device but it may be worth having a look.

https://consumer.huawei.com/uk/support/phones/mate20-pro/

 

[svim]

Try logging into your cellular account's web interface and check your account settings. Some options are better managed by directly accessing your account online than through your phone.

 

[mikedt]

This is where the mobile data settings look like on a Huawei Mate 10, the P20 should be very similar.

Check APN settings for your carrier are correct and present, otherwise mobile data won't work.

 

[Nex88]

Its exactly like in this picture above and and mobile data and data roaming are ON. Also I've checked APN and its as it should be but it still doesn't work.

I've disabled it somewhere else. I remember it said something like block mobile data or roaming it i turned that slider of so if I accidentely turn it on like in the picture above, so it wont work again.

Now I have a problem i can't remember where was that.
Ive also reset network settings and it still wont function.

 

[ocnbrze]

well if you can't find it, i would back everything up and do a factory reset.....that should fix it for you.

 

[DannyDieHard]

Hello,
I have a huawei p20.
I have a problem regarding using data while roaming. I accidentely turned data on in a country where I shouldt and after that I turned data off somewhere in settings completely. Now I am at home and when I turn data on it doesnt function. I cant seem to remember where have I turned data usage off and I want to aks if anyone knows where this should be?

Thanks for the help.

Airplane mode easiest way , turns off wifi bluetooth and data and phone nothing works no calls or text in or out. I dont know why yall go the long into settings ,