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Getting RCS to verify

Discussion in 'Android Devices' started by matt26001, Nov 18, 2019.

  1. matt26001

    matt26001 Lurker
    Thread Starter

    I have tried several times to verify the RCS app, Everytime it starts I get a verification code from Google, but no place to enter and the process seems to just timeout. Anyone see this and know of a solution?
     



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  2. codesplice

    codesplice Elite Recognized Moderator
    Moderator

  3. matt26001

    matt26001 Lurker
    Thread Starter

    Thx for the reply!

    Verizon is the carrier, I tried all those support page steps that are applicable. Still not working.

    Could this be Verizon specific?
     
  4. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    Nope, this shouldn't be a Verizon issue. IIRC, Verizon currently only directly supports RCS on the Pixel 3; all other devices will be supported through Google's solution that they rolled out last week.

    Just to be sure, you're receiving the verification text messages inside the Messages app?
     
  5. matt26001

    matt26001 Lurker
    Thread Starter

    Yes, I do get the code in the messenger app
     
  6. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    Does the Chat features Status indicate "waiting for verification" or something to that effect?
     
  7. matt26001

    matt26001 Lurker
    Thread Starter

    Yes, verifying, then after a few minutes switches to retry.
     
  8. Dannydet

    Dannydet Extreme Android User

    I've read that rcs is not yet supported by US carriers??
     
  9. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    Dannydet likes this.
  10. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    Interesting. I kind of hate to send you away, but you might want to post to the dedicated Messages support community to see if the experts there might be better able to assist you:
    https://support.google.com/messages/community

    Please do report back if they're able to help!
     
    matt26001 likes this.
  11. matt26001

    matt26001 Lurker
    Thread Starter

    Thx!
     
  12. matt26001

    matt26001 Lurker
    Thread Starter

    I was able to fix the stuck issue with that support page, but now it says Carrier does not support chat. Is there a known Verizon issue with RCS?
     
  13. Dannydet

    Dannydet Extreme Android User

    Perhaps this from earlier...
     
    matt26001 likes this.
  14. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    Like everything Google, this may be a somewhat staggered rollout. I'd keep checking back.
     
    Dannydet and matt26001 like this.
  15. matt26001

    matt26001 Lurker
    Thread Starter

    Dannydet likes this.
  16. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    I've had it since December on my Pixel 3 on Verizon, and that is using Verizon's RCS server.

    Google's recent announcement is that they are bypassing the carriers and providing RCS directly (from Google's RCS server). It should work with any phone on any carrier as long as you're in the US and using Google's Messages app. Verizon doesn't get a say in it.

    The "your carrier doesn't support this" message just indicates that your device hasn't yet been provisioned for access to Google's server - operative word being yet.

    It should be available for you soon. Don't give up!
     
    tube517 and Dannydet like this.
  17. tube517

    tube517 Android Expert

    Yeah I keep checking Google Messages on my phone and I get the same message.

    I have RCS in my stock texting app but I use Google Messages/Web function at work so it would be nice to not have to switch texting apps all the time
     

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