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Google Play ALWAYS says my password is incorrect

Discussion in 'Android Lounge' started by anz5708, May 5, 2012.

  1. anz5708

    anz5708 Lurker
    Thread Starter

    Everytime I go to google play and try to sign in I'm told my user name or password is incorrect so I change my password, next time same message. I am the only person using my pc and no one knows my password. I see no signs of my google account being used. I have logged out and tried to log right back in and get the same message. I use the same user name and password for google play and gmail.
    My frustration point is high and I would appreciate any help. I've searched the web for an answer but have yet to find it.
    Many thanks!

  2. thelastdraco

    thelastdraco Well-Known Member

    Try to sign on google play from your desktop pc and see if you are getting the same error. If it works then it should also work on your phone. Clear Google Play application data and cache on your phone.
  3. anz5708

    anz5708 Lurker
    Thread Starter

    Sorry, forgot to mention. This is occuring on my PC, do not have an android phone at this time. I can log out of Google Play and try to log right back in and get the message. I am certain I am not making a typo, as I said this is happening almost EVERY time I log in.
  4. breadnatty08

    breadnatty08 pain rustique

    Have you tried logging into Gmail, and then at the top bar, hit More, then Even More. Scroll down and you should see a link to Google Play. Does it work if you log in from there?
  5. anz5708

    anz5708 Lurker
    Thread Starter

    I tried this multiple times and it seems to work ok and it's working ok on my tablet. I've been clicking the Google Play music icon on pc and that's usually when I'm asked to sign in and get the error. I rarely use gmail.
    Many thanks for your help, let's pray this works longer than today!! :D

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