Help Half of screen sliding upwards

[ChaunceyK]

Just got a used LG G4. Don't have a case for it yet. All was working well with it until I dropped it earlier. Now the left half of the screen kinda shimmies and shakes it's way upwards, one or two rows of pixels at a time. It seems to reset itself for a very short while when I hit the home screen button, but then starts upwards again.

Is this something that will end up being costly or is there something I can do about it myself?

 

[mikedt]

Sounds like the screen was damaged by the impact. Repair or replacement required. Maybe costly $$$.

 

[ChaunceyK]

Not what I hoped to hear. Why are cell phones made to be so damn fragile?

 

[puppykickr]

Not what I hoped to hear. Why are cell phones made to be so damn fragile?

I think the answer to that is that the people that produce and sell these things know that a 'new' model is going to come out 6 months to a year after you buy one.

What better way to ensure that you will 'want' a new one that soon than by making the one you have out of glass and cheap plastic?

 

[ChaunceyK]

Well, I took it all apart, detached the connector to the LCD and reattached it, hoping it was just a loose connection. It wasn't.

So if I were to try replacing it myself, am I correct in that this is the kit I would need?

 

[puppykickr]

Well, I took it all apart, detached the connector to the LCD and reattached it, hoping it was just a loose connection. It wasn't./QUOTE]

There may be a computer repair place nearby that could help.

There is one by me called DCW (Discount Computer Warehouse) and I was surprised to see an advertisement recently saying that they do screen replacements.

 

[puppykickr]

Well, I took it all apart, detached the connector to the LCD and reattached it, hoping it was just a loose connection. It wasn't.

So if I were to try replacing it myself, am I correct in that this is the kit I would need?

Looks like it.

Is that the cheapest one on the page?
Why does it say something about 'open box' in the description?

Is it worth the risk/effort to save $5 over one that hasn't been opened?

How much was the phone to begin with?

 

[ChaunceyK]

I remember a place near me that seemed pretty honest. I took my daughter's tablet there a year ago and after looking at it, he told me he could fix it, but that I should just buy a new one because what he'd have to charge would be too close to the price of a new one.

 

[ChaunceyK]

I got the phone for $40, shipping included. I loved that it had 32gb of storage and ran fast, because my Samsung On5 fills up on me and runs so slow because of it.

 

[puppykickr]

I got the phone for $40, shipping included. I loved that it had 32gb of storage and ran fast, because my Samsung On5 fills up on me and runs so slow because of it.

I am not familiar with your skill set as far as R&R of phone parts.
You have surpassed me, because of what you have done already.

I fix larger things, hahaha.

Anyway, you now face a conundrum, as far as the part is cheap- but can it be trusted, and can it be successfully installed.

How much is a new device of the same calibur?

And what exactly are you doing that needs so much memory?

I only ask that because I am a fairly constant, heavy user and I make due with a 2GB device with 16GB internal & 32GB SD card, which was $40 brand new.

When my battery went south, it was cheaper and easier to get an identical device.
So, now I have two, one that I use for media at home, and another for games, this, etc.

My actual cellphone is another device entirely, and it is only 1GB & 8GB internal with 32GB SD card.
Believe it ir not, because it has the Android Go (8.1.0) OS it almost keeps up with the 2GB devices.

 

[svim]

Given you only spent $40, I don't think it's worth investing too much money on repairing it. Your data on it is probably worth more than the phone itself. Even with the display drifting around if you can back up everything you need to save, it might be best to just migrate to a new or newer phone.

But if you do want to try and resurrect this phone, since you did try and re-seat the connector and confirmed that the problem is still there, keep in mind while the problem could just be the screen, this does sound more like the underlying digitizer is the issue:
Screen
https://www.ifixit.com/Guide/LG+G4+Screen+Assembly+Replacement/125127
LCD and Digitizer (well over what you paid for the phone)
https://www.ifixit.com/Guide/LG+G4+LCD+and+Digitizer+Replacement/88932
and if it is something else like just a solder joint on the logic board being weakened or broken (a likely occurrence from an accidental drop) that would involve a more extensive, and pricey, repair.

 

[ChaunceyK]

Got the replacement screen in the mail, followed the YouTube video, and it's now working fine. I've got it in a nice, form fitting, protective case and I put a tempered glass shield over the screen. On top of that, I'm not getting rid of my old phone for at least a month, just in case something goes wrong with the new/used LG.

I ain't taking no more chances with this, lol.

 

[ChaunceyK]

Oh, and the price quote from my local repair shop was $86. I just installed the $15 part by myself. I feel good about being able to do that. Possible side business?