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Support Help With Stupid Bluetooth

Discussion in 'Android Devices' started by Jalke, Aug 17, 2016.

  1. Jalke

    Jalke Lurker
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    Hi,

    Simply query.

    I used an S5 with my old bluetooth headset + bluetooth speaker. That was grand.
    I bought an S7 Edge, but couldn't find my headset when scanning. I searched online finding loads of "solutions to common connectivity problems", but none of them seemed to work. So I bought a new headset, & it could connect. Wtf?

    But now, I'm trying to connect to my bluetooth speaker - low & behold my S7 Edge can't find it. I'm not going to so easily buy a replacement for this, especially since I'm abroad trying to use it.

    Please, for the love of God, someone help me fix this issue.

    Very bizarrely - my S7 Edge saw the device I was trying to connect to for a few seconds - but have not had any luck since/before. What common concept am I missing it??!

    Thank you,
    Hopefully I can get an answer post-haste,
    ~Jalke
     

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  2. mikedt

    mikedt 你好
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    Sounds like your new S7 has a fault with the Bluetooth, if it's not working correctly. It should work just like your S5. Get a replacement under warranty, as it's very likely there's nothing else you can do with the thing.
     
  3. Jalke

    Jalke Lurker
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    *!"%. I bought the phone on the 15th of July from Amazon, since then, someone had already dropped the phone causing the back case to crack.

    I'm pretty sure I can't do that. I didn't think to do that when I encountered the first problem either. *sighs...*

    If that's the likely scenario, I'm truly screwed.
     
  4. Snakeyeskm

    Snakeyeskm Android Expert
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    Longshot, try linking Bluetooth with Wi-Fi off on your phone.
     
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  5. Jalke

    Jalke Lurker
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    I'll get back to you on that - I tried unpairing my S5 from the speaker, but now even that can't detect it. So there's something else wrong now haha...
     
  6. Snakeyeskm

    Snakeyeskm Android Expert
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    Sounds like there's something off with the Bluetooth speaker rather than your phone. In a perverse sense, that is good news. Try resetting the Bluetooth speaker (possibly by removing batteries).
     
  7. Jalke

    Jalke Lurker
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    Snakeyekm & Mikedt, thank you for trying to aid me.

    I'm a very lucky person today - I reset the battery and it worked.

    I was truly frustrated that it was my S7 Edge's Bluetooth problem like before in with my Headset, but fortunately it was nt the case :D

    Thank you very much again - time to crank up the volume haha
    Have a great day :)
     
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  8. Snakeyeskm

    Snakeyeskm Android Expert
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Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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