Help Hidden Files?

[schrodinger56]

When trying to back using Kies my Note 10.1 with regard to the Video (internal memory) it says:-

"Back up video files.

Video files are hidden by a photo/locking app, and will not be backed up.
Un-hide the files before backing up."

the same applies so the Photos (internal memory)

Can some explain what is meant by "Un-hide the files before backing up." and what this photo/locking app is?

Thanks

 

[SiempreTuna]

No idea but you should be able to un-hide the files using a file manager from the Play Store (I use a free one called File Manager)

 

[desktop]

I had problems locating music and image files so I got ES File Explorer and now I can find anything.

 

[Troach6]

When trying to back using Kies my Note 10.1 with regard to the Video (internal memory) it says:-

"Back up video files.

Video files are hidden by a photo/locking app, and will not be backed up.
Un-hide the files before backing up."

the same applies so the Photos (internal memory)

Can some explain what is meant by "Un-hide the files before backing up." and what this photo/locking app is?

Thanks

Did you find a solution for this? I am having the same problem

 

[sharkhark]

i second that request? using my computer is only temp workaround. why is my loaner galaxy mega not letting me backup photos or videos? kies backs all else but says the pics vids are locked? nver downloaded locking apps or new apps i dont see in menu anything to do with this?

hard for me typing i dislocated shoulder yesterday. help?

 

[ahmedd1224]

Just back up everything else, and the pics and vids will be backed up along with everything else. hope this helps!

 

[dmmarlowe]

When trying to back using Kies my Note 10.1 with regard to the Video (internal memory) it says:-

"Back up video files.

Video files are hidden by a photo/locking app, and will not be backed up.
Un-hide the files before backing up."

the same applies so the Photos (internal memory)

Can some explain what is meant by "Un-hide the files before backing up." and what this photo/locking app is?

Thanks

This worked for me
How to unhide a hidden picture or video folder on gallery?

1. If you have previously managed to hide a folder that you want, then you can also unhide the folders back. Go to My Files app through Home screen.
2. Tap on the Option key and select Settings.
3. Tick on the checkbox Show hidden files option.
4. Now all hidden folders will unhide.
5. Rename the folder name by removing the "." on the front of its existing name to make it visible.