I've used hide it pro for years & never had an issue like this and I can't get a response to my emails sent to the app creator. While trying to transfer files to another device, I was placing several of the albums (as the app informs) onto the SD card... what I didn't realize was the card wasn't in the device so it went into the internal memory. I can see the files names but when you click on them it leads down a dead-end road due to the fact they are "HID". I've uninstalled & re-installed... I need to know how to find the items & place them back into vault. I'm not talking about porn or such, I'm talking major family events... the birth of my children, ect. Please lead me in some sort of direction to resolve this issue!! Both devices are s3's.