I am trying to transfer photos to my PC from my Samsung Galaxy S2. Pc is running Windows 7 Professional, Galaxy is running Android Version 4.0.3.
When I connect the phone it comes up with the symbol in the notification bar that says it is connected, there are two options in this setting "PTP & MTP" Automatically it connects in MTP. In this setting I can mount the phone as an external device, open the phone, find the photos folder and see that they are there but I cannot view thumbnails, open the images or copy/cut/move them onto my PC. When I change it to connect in PTP mode the computer cannot install the drivers and it tells me to contact the manufacturer. I cannot access anything that is saved on the phone from my PC in this mode.
I installed Samsung Kies to try and bypass this issue. Again, the photos are in there but I cannot prview the pictures or even view a thumbnail. I can select them and click save photos to PC, pick the folder destination I want them saved to but when I click save nothing happens. It doesn't say there is an error but it wont save the photos either.
This is the second Samsung Galaxy S2 I have had this issue with and I cannot seem to find a way around!!! Please help!!!
Also, I cannot go into the photos individually and email them to msyelf as there is no email option in either the "Share Via" or "Send" option lists.
When I connect the phone it comes up with the symbol in the notification bar that says it is connected, there are two options in this setting "PTP & MTP" Automatically it connects in MTP. In this setting I can mount the phone as an external device, open the phone, find the photos folder and see that they are there but I cannot view thumbnails, open the images or copy/cut/move them onto my PC. When I change it to connect in PTP mode the computer cannot install the drivers and it tells me to contact the manufacturer. I cannot access anything that is saved on the phone from my PC in this mode.
I installed Samsung Kies to try and bypass this issue. Again, the photos are in there but I cannot prview the pictures or even view a thumbnail. I can select them and click save photos to PC, pick the folder destination I want them saved to but when I click save nothing happens. It doesn't say there is an error but it wont save the photos either.
This is the second Samsung Galaxy S2 I have had this issue with and I cannot seem to find a way around!!! Please help!!!
Also, I cannot go into the photos individually and email them to msyelf as there is no email option in either the "Share Via" or "Send" option lists.