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Keep losing mobile network

Discussion in 'Android Devices' started by PetOwner, Dec 9, 2013.

  1. PetOwner

    PetOwner Newbie
    Thread Starter

    Today I have noticed that almost every text I try to send fails. And my phone tells me that I'm not connected to a mobile network. It seems to be connecting/disconnecting while I'm at home and at times in the same spot for awhile. Just wondering if anyone knows what the issue might be.
     



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  2. kman9637

    kman9637 Well-Known Member

    Some points to consider:
    • Are you well inside the coverage area?
    • Do you live in an apartment building?
    • Are others in the area with the same coverage having the same problem?
     
  3. PetOwner

    PetOwner Newbie
    Thread Starter

    I'm not sure if I'm well within the coverage area. I do live in an apartment building but have no idea what anyone else has. I do know that when I had Verizon I never had an issue. I've only had Virgin for a week and this issue just started last night. I called them and they said I need to turn off my wifi...I did but it's still in and out of service. I'm already thinking of switching to another carrier.
     
  4. PetOwner

    PetOwner Newbie
    Thread Starter

    Actually after sending that last message, I did check the VM coverage. My address shows "3G" coverage, and the area around me shows "Fair" coverage. I guess that could explain what's happening, although it's still weird that it didn't start until yesterday evening.
     
  5. Madbat

    Madbat Android Expert

    Try going in to settings/system update and update prl and profile. Sometimes helps.
     
  6. dibblebill

    dibblebill Android Expert

    My best friend's apartment building interferes with the signal on his phone (Galaxy Reverb) but not my Victory. its peculiar. But the whole area IS in a valley, which messes everything up.
     
  7. PetOwner

    PetOwner Newbie
    Thread Starter

    I was on the phone today with tech support, and she had me update the profile. While it was updating the PRL it stopped and said that it was unable to continue at this time...still not sure what's wrong. I may switch to Straight Talk, I'm tired of my signal at home being so unpredictable. Its fine one minute and gone the next.
     
    domenicof likes this.
  8. Madbat

    Madbat Android Expert

    Started happening to me recently. Mostly during peak hours.
     
  9. PetOwner

    PetOwner Newbie
    Thread Starter

    What are the peak hours? Some days my signal works great. Other days, during the same exact hours, it's crap. But only when I'm home, which sucks. Still thinking of going to Straight Talk when I get paid.
     
  10. Madbat

    Madbat Android Expert

    Peak hours are just when everyone is using network at once. Probably the time your data is running bad. Mine has been crappy on weekends too. What network does straight talk use?
     
  11. Kentonius00

    Kentonius00 Lurker

    I am having this issue as well. Just started this morning. The signal is 4-5 bars of 4G and then randomly goes to nothing. then comes back. Really annoying. Tried updating the PRL, Profile and firmware. The other wierd thing that is happening is that my notification bar alarm and vibrate mode icon keep disappearing and reappearing as well.
     
  12. bigfishchris1

    bigfishchris1 Lurker

    It might be because Sprint is upgrading all their towers. Or you have that crappy connection optimizer on.
     
  13. Blazin65

    Blazin65 Well-Known Member

    I'm not sure where you guys are, but I'm in B'ham Alabama. I can tell you that I have had the same problems where I live. At work I'm fine. But at home, only 1 bar or no service at all. This has been going on for 5 days now. Virgin Mobile says there is a critical failure in my area. All I know is that they better get it working pretty fast. It's my only phone. Coudn't even order Pizza Monday night. Had to drive up the road.
     
  14. rodnok01

    rodnok01 Newbie

    Been dropping service again today, I switched 4g off on one phone. I think it was switching back and forth from 3 to 4g and would just stop. Quick reboot and all is well. The one's I left 4g on are having issues still, the network just drops.
     

Samsung Galaxy Victory Forum

The Samsung Galaxy Victory release date was September 2012. Features and Specs include a 4.0" inch screen, 5MP camera, 1GB RAM, Snapdragon S4 Plus processor, and 2100mAh battery.

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