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metro pcs zte phone metro pcs mobile network unavailable

Discussion in 'Android Help' started by marylu, Dec 20, 2013.

  1. marylu

    marylu Guest
    Thread Starter

    my metro pcs zte phone keeps giving message "mobile network unavailable" i've tried *228 and their tech support to no avail...help!
     


  2. Rukbat

    Rukbat Extreme Android User

    Have they had a service outage in your area? That would explain it, and you'd just have to wait until it was fixed.

    Have they checked your SIM card? A defective card will give that message. (So can a spec of dirt on the wrong spot on the card or one of the card contacts.)

    You're probably going to have to bring it into a store to have it checked out. Tech support (I suspect you were talking to level 1 customer support, which is less useful than the phone manual - which is usually good only for wrapping small fish) should have told you that.
     
    scary alien likes this.
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