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metro pcs zte phone metro pcs mobile network unavailable

Discussion in 'Android Help' started by marylu, Dec 20, 2013.

  1. marylu

    marylu Guest
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    my metro pcs zte phone keeps giving message "mobile network unavailable" i've tried *228 and their tech support to no avail...help!
     

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  2. Rukbat

    Rukbat Extreme Android User
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    Have they had a service outage in your area? That would explain it, and you'd just have to wait until it was fixed.

    Have they checked your SIM card? A defective card will give that message. (So can a spec of dirt on the wrong spot on the card or one of the card contacts.)

    You're probably going to have to bring it into a store to have it checked out. Tech support (I suspect you were talking to level 1 customer support, which is less useful than the phone manual - which is usually good only for wrapping small fish) should have told you that.
     
    scary alien likes this.

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