I have a Friends 4K ultra HD 4k2k OTT TV BoX 4.4 KitKat. Anyways the person who obviously didn't know anything about them tried to set it up and did a factory/data total factory reset and it launches threw the opening logo when you first turn on the box then it all goes permanently black. Is there any way of fixing this problem?? not sure if there is a way to take a usb and download a main program onto it and try to launch it threw the AV reset/ reboot way. thanks for your help.