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Support OK Not Good...

Discussion in 'Android Devices' started by line6ix, May 9, 2010.

  1. line6ix

    line6ix Active Member
    Thread Starter
    18

    Apr 8, 2010
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    So I just used my INC for a phone call like 20 minutes ago, and then when i unlocked the screen to use it now its moving itself to the leftmost homescreen and the touch screen isnt responding much, and now not really at all as i've typed this. Anyway, this is pretty difficult to describe whats really going on, but basically, its got a mind of its own and it prefers to not "obey" my commands for the most part....turn off and on didnt do anything the first time.
     

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  2. markketch

    markketch Well-Known Member
    68

    Mar 21, 2010
    276
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    68
    Cleveland
    Try cleaning the track pad and see if that makes a difference.
     
    line6ix likes this.
  3. soulfetcher13

    soulfetcher13 Well-Known Member
    63

    Dec 25, 2009
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    lab guy for Coca Cola
    tennessee
    I had the EXACT same problem with mine. What I did to correct this was to erase all third party apps and re-downloaded them again one by one giving the phone time to react and see what it would do. I ended up narrowing it down to either handcent and or weather bug. I reported the phone, downloaded them again, rebooted and have not had a problem since. Hopefully this helps you out some.
     
  4. BetterMost

    163

    Apr 25, 2010
    1,066
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    163
    Paramedic
    Northern Illinois
    My phone did this once or twice. the screen scrolled to right on its own. Do you have a screen protector on it?
     
  5. soulfetcher13

    soulfetcher13 Well-Known Member
    63

    Dec 25, 2009
    232
    32
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    lab guy for Coca Cola
    tennessee
    Yes I do currently but interestingly enough when I was experiencing this problem I didn't. I still have one applied now and have not had this problem anymore.
     
  6. jgigs

    jgigs Well-Known Member
    18

    Apr 30, 2010
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    That happened to me once, I believe it was on May 1st, but after a reboot it hasn't happened since.

    It happened when I was downloading an app, ran the app, then I accidentally hit the top button to put it to sleep, quickly hit the top button and unlocked it and the screen had a mind of its own. Hopefully it doesn't happen again...
     
  7. phositadc

    phositadc Well-Known Member
    43

    Mar 18, 2010
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    it's static on the track pad, not apps. Clean the track pad and you should be good.

    Also, try using the search function. At least 10 people have had this issue.
     
    line6ix likes this.
  8. line6ix

    line6ix Active Member
    Thread Starter
    18

    Apr 8, 2010
    40
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    Yeah, it was definitely the trackpad. Unfortunately(Fortunately??) when I went to Verizon, they didn't know what the issue may have been (even though my phone was performing normally when i got to the store...) so they ordered me a new one, getting it tomorrow. Oops! Shoulda waited a little longer on these forums before freaking out that something was seriously wrong with the phone.
     

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