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People cannot hear me from samsung trend neo though i can hear them. please help

Discussion in 'Android Help' started by Android Question, Feb 15, 2016.

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People cannot hear me from samsung trend neo though i can hear them. please help

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  1. Android Question

    Thread Starter

    Hi there
    People cannot hear me from samsung trend neo though i can hear them.
    please help
     



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  2. girolez

    girolez Often Off Piste

    Hi

    Assuming you mean while in a phone call, have you checked that the microphone on your phone is working? Try recording something and playing it back. (or use a sensor checking app to verify that it works - "sensor sense" or similar)

    Does this apply to all callers?

    If the hardware is working, have you contacted your carrier and asked them to check your account?
     
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