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Support Phone doesn't ring when dialing OUT sometimes- NOT CONNECTING

Discussion in 'Android Devices' started by pinkybrain, Oct 6, 2012.

  1. pinkybrain

    pinkybrain Well-Known Member
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    I have 4.0.4 and this doesn't happen everytime but about 1 in 25 times I try to dial out and it does nothing BUT it calls the person correctly but I can't hear anything. I try right back and it works fine. Thoughts?
     

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  2. Atma

    Atma Android Expert
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    This is a 4.0.4 bug I've see many reports of. I don't really know any fix yet.
     
  3. Caker188

    Caker188 Well-Known Member
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    Yep. Quite often for me.:(
     
  4. pinkybrain

    pinkybrain Well-Known Member
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    Do you think it will be fixed or should I try going back to a different version? Would that help?
     
  5. Atma

    Atma Android Expert
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    Your guess is as good as mine on a future fix. I thought we might get a Jellybean update maybe in November, but not so sure now. I wouldn't go back to 4.0.3. It had its own set of troubles. You could go back to Gingerbread 2.3.6 if you really wanted to. Or just live with it and hope we get an update.
     
  6. wcortesi

    wcortesi Newbie
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    I just bought this phone from Walmart, thinking it would be a nice upgrade from my HTC Mytouch 4G. I'm beginning to think I made a mistake!
    I've had this problem 4 times today, and several times in the last week. I make a call, it says I'm connected, but nobody can hear anything. People call me back and ask why I called, since there was nothing there! Today, I could hear my sister, but she heard nothing.
    The voice recognition seems very weak on this phone compared to the HTC also.
    I assume it's not just me? I had heard how wonderful these phones were. The only thing I can say is the screen is nice!
     
  7. majulius

    majulius Lurker
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    Mine has been doing the same thing, Family Mobile is replacing the phone so we will see if it helps. From the reading I have done here it looks like its a software problem (ICS) more than a hardware problem.
     
  8. wcortesi

    wcortesi Newbie
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    I could have written this post! I talked to Samsung, they were NO help. I talked to Family Mobile, they hung up on me originally. The local T-Mobile store told me to ask for a new SIM card, since these phones require a different card? Family Mobile said that wasn't the problem, we'll just replace the phone! (Seems like trying the SIM card would be cheaper)
    Naturally, I had to send it in before they'll send me a new phone, so I'm stuck using an old LG Optimus until it gets here!
    I would not be surprised if it acts the same.
     
  9. jrizal

    jrizal Member
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    Called T-Mobile about this and the remedy is to remove battery and SIM card. So far it seems to work. But definitely it is a bug.
     
  10. johnfn

    johnfn Lurker
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    Same problem here. got new phone shipped from Tmo and first call had the same problem. Samsung says they don't know about this problem.
     
  11. mirilailai

    mirilailai Lurker
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    the same issue here...I think its a software ICS bug specially for T989 devices and I hope with ALL MY HEART that it will be fixed with the update cuz I don't wanna to move back to Ginger when there is JellyBean on the market :p
     

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