Photo recovery after factory reset

[Ashleigh Robinson]

OK bare with me here.... I'm a newbie haha.
So I desperately need help! I accidentally did a factory reset on my galaxy s6... And thus have lost the last two years worth of photos and videos of my son. (yes yes I should have done the cloud thing but I am really shit with technology!)

OK, so I see online that there's a lot of options for recovery, but it's doing my head in, because as I said, I'm shit with technology. And I don't want to make the problem worse. If that's possible!
Can someone please tell me what is the best way to recover my photos and videos. There's all this stuff about having to root the phone etc but I don't know if that's the best idea in this particular situation or what. So I'm not touching the phone until someone gives me some definitive answers!
I don't have a pc but could possibly get to one on the next few days if really need be.

Probably a silly question but are there shops that help with this sort of thing? Like the tech shops or something?
Any info please let me know as I don't know what info is required.
I'm absolutely panicking so any help would be so much appreciated

 

[Dannydet]

A factory reset has wiped your phone.
Most likely everything is gone .
Did you use Google photos by chance?

 

[Ashleigh Robinson]

No, I didn't

 

[El Presidente]

Did you ever log in to your Samsung account? There's a chance your pics could have been backed up there. Otherwise, the pics are gone, sorry . Unless they were stored on an SD card as opposed to internal memory?

Steer clear of the recovery apps. Most, if not all of them are bogus.

 

[Ashleigh Robinson]

Oh wow,thanks, I never know if reviews of such things can be trusted .
I'll check the Samsung acc. Thank you

 

[svim]

It does sound like the situation does not bode well for you to be able to restore your lost photos and videos. That said, from this point onward take active steps to NOT let this happen to you again. Install the Google Photos app, delve into its Settings menu to set things up to you liking, and then just let it work for you.
https://play.google.com/store/apps/details?id=com.google.android.apps.photos&hl=en_US
There's a Backup & sync function that runs in the background, automatically backing up your image media into your online Google account. If something should happen to your phone or whatever, that online backup will still allow you to access your photos and videos by going to:
https://photos.google.com