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Support Problems with the SGS4

Discussion in 'Android Devices' started by sizreem, Jul 10, 2013.

  1. sizreem

    sizreem Member
    Thread Starter

    Jun 2, 2013
    Hey guys!
    Hope the summer season is well, or winter, wherever you are!

    I just have a view questions concerning my SGS4...

    1- I've had some troubling issues with it, as it usually freezes when I enter my Gallery or look through the pictures and even when I'm just opening the camera and when I'm trying to view somebody's twitter pictures?

    2- This overheating issue is really getting on my nerves... My SGS3 NEVER overheated, like, ever. But with this device, it reaches up to 55 degrees C around the camera area!

    3- Last but not least, the battery... Sometimes I could just be texting somebody straight for 30 minutes on Whatsapp or Facebook Messenger and the battery would drop to 10 to 15%? On my SGS3 it never went lower than 7% in around 30 minutes of heavy usage.

    Am I the only one facing these issues? If anybody has a REAL solution to it and not just the disabling and the low light gimmick, please help me out here...

    P.S. I have the Xenos international i9500 version if that helps!

    Thank you.


  2. tytlyf

    tytlyf Well-Known Member

    Jun 20, 2013
    May be a faulty device/battery. Take back to store and test it, you should be able to exchange.

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