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[Q] Tapatalk Push Notification

Discussion in 'Suggestion Box & Feedback' started by b00bs, Oct 12, 2014.

  1. b00bs

    b00bs Newbie
    Thread Starter

    Hello, since a month ago my Tapatalk didn't show push notification at all.
    Then I was checked via Tapatalk Push Notification Status Monitor:

    Push notification test: Failed
    No push key set in option

    Current forum url: androidforums.com/
    Current server IP:
    Tapatalk user table existence:Yes
    Push Notification Option status:On

    Tapatalk API for Universal Forum Access | Build Your Own
    For more details, please visit
    http://tapatalk.com


    So is this tapatalk fault, or androidforums that doesn't use latest tapatalk API? Are you guys the same boat with me?
    More Info:
    Using Nexus 5 stock rom unrooted
    Tapatalk v4.9.4

    Thanks for the input!
     



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  2. b00bs

    b00bs Newbie
    Thread Starter

  3. Brian706

    Brian706 I like turtles!
    Moderator

    I'm receiving push notifications. Is it that you are not receiving notifications for subscribed threads? I (and know some other people as well) somehow lost our subscriptions at some point. I can't remember why, but I think they still showed up on our subscribed threads list.

    Anyway, I wasn't getting notifications for them until I unsubscribed and then resubscribed.
     
  4. b00bs

    b00bs Newbie
    Thread Starter

    Yes. I lost my notifications for subscribed forum. I've done it before via Tapatalk. But I'll try via website this time and report back later.
     
  5. b00bs

    b00bs Newbie
    Thread Starter

    Yup. Today there's 2 new threads and still no push notification.
     
  6. Brian706

    Brian706 I like turtles!
    Moderator

    What do you mean by two new threads? You subscribed to two new threads?

    Do you mind if I move this to the suggestion box & feedback section? Admin staff will be the ones to look into/fix any technical issues, so this will get handled faster there as opposed to a device forum!
     
  7. b00bs

    b00bs Newbie
    Thread Starter

    No. I subscribed to 'Nexus 5' forum, so if there's new thread it should push notification for me, but it didn't.

    For more information I've been using latest freemium Tapatalk 4.9.5 and a premium user. This all started when I installed Tapatalk freemium from Tapatalk pro (retired) which notification is still running smoothly but I don't know if this was the cause.
    Yes, I would appreciate your help! BTW, I was reported this to Tapatalk forum a few days ago and this is their reply.



    https://support.tapatalk.com/index.php?threads/26664/
     
    Brian706 and Unforgiven like this.
  8. Brian706

    Brian706 I like turtles!
    Moderator

    I will move this where the admin will see it. Thanks for posting that link. I hope it helps get the issue resolved quickly!!
     
    Unforgiven and b00bs like this.
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