After the screen on my Galaxy Ace 2 went (no damage, just went blank), I gave up on it and put my sim card in an alternative phone. Unfortunately all my contacts must have been saved to the phone because none came over with the SIM onto the new phone. I can't move them from the Ace onto the SIM card without a screen so I thought I might be able to do it by connecting the phone to my laptop with the USB cable. The first time I connected it up, the laptop tried to install the drivers, but one of them failed saying the device was disconnected. Since then, the laptop has done nothing at all when I plug it in. The phone vibrates, but the laptop does nothing. It doesn't appear as a devise in 'removable storage' in 'Computer' either. Any ideas about how I can get my contacts and photos off the old phone? Serious thanks to anyone who can help!