1. Download our Official Android App: Forums for Android!

Recovering Contacts and photos

Discussion in 'Android Help' started by Android Question, Jan 12, 2014.

  1. Android Question

    Thread Starter
    Rank:
    None
    Posts:
    0
    Joined:

    After the screen on my Galaxy Ace 2 went (no damage, just went blank), I gave up on it and put my sim card in an alternative phone.

    Unfortunately all my contacts must have been saved to the phone because none came over with the SIM onto the new phone.

    I can't move them from the Ace onto the SIM card without a screen so I thought I might be able to do it by connecting the phone to my laptop with the USB cable.

    The first time I connected it up, the laptop tried to install the drivers, but one of them failed saying the device was disconnected. Since then, the laptop has done nothing at all when I plug it in. The phone vibrates, but the laptop does nothing.

    It doesn't appear as a devise in 'removable storage' in 'Computer' either.

    Any ideas about how I can get my contacts and photos off the old phone?

    Serious thanks to anyone who can help!
     

    Advertisement

  2. Rukbat

    Rukbat Extreme Android User
    Rank:
    None
    Points:
    943
    Posts:
    10,391
    Joined:
    Jan 16, 2012

    Jan 16, 2012
    10,391
    2,897
    943
    Male
    Being retired and writing Tasker tasks.
    Fayetteville, NC, USA
    Get the screen fixed (or have someone put a temporary screen on it) to see if the problem with the screen damaged the phone. (That "when I plug it in. The phone vibrates" doesn't sound good.) Then export all your contacts to your SD card. You can put the card into the alternative phone and import them.

    Other than that, unless you plan on having the phone repaired, you're going to spend a lot of money fixing a phone you're going to throw away.

    In the future, put all contacts in as Account contacts. That backs them up to Google Contacts automatically. When you put the "alternative phone" (or any phone) on that Google account, it syncs the contacts.
     

Share This Page

Loading...