Hello,
I had to get my phone replaced because it became defective and I couldn't hear the caller on the other end either through the earpiece or speakerphone. However, my replacement phone is a refurb and has two-three issues. The first is that both the earpiece and speaker-phone speaker has a bad sort of rattle to them, like they're distorting fairly badly. The second issue is regarding the screen. About 1" up from the bottom of the screen, there's a half inch band that pixelates into strange horizontal lines whenever I scroll anything on the screen. The rest of the screen scrolls perfectly.
Are any of the above "known" DX issues? If you were me, would you ask for another replacement? My original DX didn't have problem issue so I'm kinda (to put it mildly) frustrated that the replacement one is having these issues.
Any thoughts or advice would be greatly appreciated!
Rae
I had to get my phone replaced because it became defective and I couldn't hear the caller on the other end either through the earpiece or speakerphone. However, my replacement phone is a refurb and has two-three issues. The first is that both the earpiece and speaker-phone speaker has a bad sort of rattle to them, like they're distorting fairly badly. The second issue is regarding the screen. About 1" up from the bottom of the screen, there's a half inch band that pixelates into strange horizontal lines whenever I scroll anything on the screen. The rest of the screen scrolls perfectly.
Are any of the above "known" DX issues? If you were me, would you ask for another replacement? My original DX didn't have problem issue so I'm kinda (to put it mildly) frustrated that the replacement one is having these issues.
Any thoughts or advice would be greatly appreciated!
Rae