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General Restoring Help - Using Astro, can't find apps after Factory Reset

Discussion in 'Android Devices' started by Yakkity22, Jan 3, 2012.

  1. Yakkity22

    Yakkity22 Lurker
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    I have been having issues with my Bionic and Verizon asked me to do yet another factory reset. I have done this previously and used Astro to backup my apps, but this time when I go to restore, the screen is totally empty. Does anyone know where these could have gone ? I am finding no Backup directory on my SD card at all and there seems to be quite a bit more data "missing" even though I did not select to format the card, just the internal memory. Any help is greatly appreciated.
     

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  2. Yakkity22

    Yakkity22 Lurker
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    As a side note, I had recently moved all of my games and some other apps to my sd card and I am finding nothing on there at all. I had a problem a couple of months ago where I connected the Bionic to my laptop and it made a change where everything (music, pics, etc.) went from SD card to phone storage, all on it's own. Not sure if anyone else has run into this or if it has anything at all to do with this, but I'm hating this phone more each day.
     
  3. smfoley1

    smfoley1 Well-Known Member
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    I had the same problem using AStro when I jumped from the OG Droid to the Bionic. It couldnt find anything on the SD Card. I ended up finding my apps using the Files App on the Bionic. You can also find your apps on the Google desktop
     
  4. mamawm

    mamawm Well-Known Member
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    just a thought, if you used the application backup feature in astro to save your apps, they are probably not stored on the sdcard, but are probably on sdcard-ext. open astro, hit file manager, then the up arrow and the open the sdcard-ext and see if they are there.
     
  5. johnlgalt

    johnlgalt Antidisestablishmentarian
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    To expand upon this:

    The Bionic has two storage locations. /sdcard actually mounts to the internal storage location, whereas /sdcard-ext mounts to your physical micro SDCard. In the Files app, they are called Internal storage and SD card respectively, making it a lot easier to figure out which is which - but Aster uses the actual path they are mounted to, hence the confusion.
     

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