Help Screen frozen after tapping remote-like button

Jude furr

A button sometimes shows up on my screen (kind of like the toolbox) and it has a remote control icon on it. I can drag it around the screen to get it out of the way but I cannot get rid of it. If I tap it, my screen gets slightly darker and freezes forcing me to remove the battery and power on my phone again.


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Smoke me a kipper...
It's the Peel Smart Remote app. It started misbehaving on a lot of people's phones recently.

Go to Settings > Apps > All, find it and either uninstall (if it will let you) or disable it and you won't suffer this again.