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Support Screen frozen after tapping remote-like button

Discussion in 'Android Help' started by Jude furr, Feb 18, 2016.

  1. Jude furr

    Jude furr Lurker
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    Feb 18, 2016
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    A button sometimes shows up on my screen (kind of like the toolbox) and it has a remote control icon on it. I can drag it around the screen to get it out of the way but I cannot get rid of it. If I tap it, my screen gets slightly darker and freezes forcing me to remove the battery and power on my phone again.
     

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  2. Hadron

    Hadron Smoke me a kipper...
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    It's the Peel Smart Remote app. It started misbehaving on a lot of people's phones recently.

    Go to Settings > Apps > All, find it and either uninstall (if it will let you) or disable it and you won't suffer this again.
     
    Jfalls63 likes this.

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