First off, let me mention that I've never owned a smartphone other than an iPhone. Well, there was that Sony-Ericsson Xperia X10 that I had for about a week in the summer of 2010 that sported such dreadful hardware that I took it back and got an iPhone 4, but that's another story.
At any rate, I've got a 4S and had the opportunity to mess around with an iPhone 5. I don't want an iPhone 5, but I'll not rant about that here (I'm sure others have done that already).
A couple of phones that look really great to me are the Samsung Galaxy SIII (of course) and the forthcoming Samsung Galaxy Note 2. I ran across a problem earlier today that raises a concern I've not thought of before -- how is the service and support on those things? Are some companies selling Android phones great while others are terrible?
I took my 4S to the AT&T store I've been dealing with for some time and they couldn't fix a problem I was having. I was sent to an Apple store and they had my problem fixed quickly.
Assuming that my local vendor won't be much help in dealing with any phone problems I have, which hardware manufacturers offer outstanding service for phones sporting the Android OS? Apple's got great service, but not good enough to cause me to consider making the somewhat lateral move from my 4S to a 5.
At any rate, I've got a 4S and had the opportunity to mess around with an iPhone 5. I don't want an iPhone 5, but I'll not rant about that here (I'm sure others have done that already).
A couple of phones that look really great to me are the Samsung Galaxy SIII (of course) and the forthcoming Samsung Galaxy Note 2. I ran across a problem earlier today that raises a concern I've not thought of before -- how is the service and support on those things? Are some companies selling Android phones great while others are terrible?
I took my 4S to the AT&T store I've been dealing with for some time and they couldn't fix a problem I was having. I was sent to an Apple store and they had my problem fixed quickly.
Assuming that my local vendor won't be much help in dealing with any phone problems I have, which hardware manufacturers offer outstanding service for phones sporting the Android OS? Apple's got great service, but not good enough to cause me to consider making the somewhat lateral move from my 4S to a 5.