Help Shaw Email Not Syncing When Not On WiFi

[Stuntman]

I am having some difficulties with syncing my Shaw Cable email account while not on WiFi. If I'm on a WiFi network, I have no difficulties with email. However, I noticed that when I'm away from my WiFi network at home, I cannot sync with this email account. I get a "Network error" alert.

With Hotmail, I have no difficulties at all. My Hotmail account is able to sync where ever I go whether on or off WiFi.

I'm currently with Bell (Canada). I used to own a Nokia N97 and had no difficulties with Shaw on that phone.

 

[Stuntman]

Had to call both Shaw and Bell to resolve this. POP server should be "pop.shaw.ca" and SMTP server should be "mail.1xbell.ca" for those interested. Apparently, I was using settings that work only while on Shaw internet (like my PC at home).

 

[Stuntman]

Now I cannot send email when connected to my WiFi network at home. Apparently, my home Shaw internet provider does not allow me to send email via my wireless carrier's SMTP server. I can receive emails fine at home or away. The only way I can send emails while at home is if I turn off WiFi.

Is there any way to force my email client to always use my carrier's network when sending emails regardless of whether or not I am connected to WiFi?

 

[justme8800]

Geez, that must be annoying. There are ways to make your phone connect through the cell network, but not ways to make a specific app do that afaik. Not without hacking the phone, at least. Is there a way to work this out with Shaw? Make your phone use a proxy at your house, maybe?

 

[Stuntman]

I found a solution to my problem, thanks to Slug. Just used my gmail account to poll my other accounts and just use the gmail app. Works quite well.

 

[jeffff]

Had to call both Shaw and Bell to resolve this. POP server should be "pop.shaw.ca" and SMTP server should be "mail.1xbell.ca" for those interested. Apparently, I was using settings that work only while on Shaw internet (like my PC at home).

Hello, I too was having problems with Shaw. I adjusted both the POP and the SMTP to what you said above. However I get the message:

"Set up could not finish, unable to connect to server""

Any suggestions would be appreciated. I'm using the Galaxy Tablet BTW

Sorry guys I just posted in the Tablet forum...........answer there if you can

 

[Stuntman]

I stopped the Gmail polling of my Shaw account. I found that it wasn't timely enough. Instead, I forwarded my Shaw emails to my Gmail account. This allowed me to take advantage of the push mail feature of Gmail. I get notification of emails for my Shaw account instantly.

 

[Stuntman]

Hello, I too was having problems with Shaw. I adjusted both the POP and the SMTP to what you said above. However I get the message:

"Set up could not finish, unable to connect to server""

Any suggestions would be appreciated. I'm using the Galaxy Tablet BTW

Sorry guys I just posted in the Tablet forum...........answer there if you can

What I did for the Mail app is set the SMTP server to my Gmail SMTP server (
smtp.gmail.com). In Gmail, I set it to show my Shaw account in the from field.

I primarily use my Gmail app on my phone as it has push mail and I get notifications of email instantly. I occasionally use the Mail app. Whichever app I use, all sent emails will appear as is it were sent from my Shaw account.