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Tip: If you can't get your PC to recognise your Hero, use the supplied cable

Discussion in 'Android Devices' started by jimbobmcginty, Nov 26, 2009.

  1. jimbobmcginty

    jimbobmcginty Member
    Thread Starter

    This might sound obvious, but.....

    I have had weeks of problems getting my laptop to detect my Hero when connected by USB cable. Windows XP said "Device not recognized". I even resorted to trashing windows because I suspected the USB drivers were corrupted in some manner, and they wouldn't re-install.

    This was all the while using a generic mini USB cable.

    Brainwave! - moving the HTC-supplied USB cable from the wall charger to use with my laptop, my phone was detected instantly.

    Don't ask me why or how, but the other USB cable I use doesn't allow correct detection.


    I hope this helps you, fellow droider, who has had the same problems.
     



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  2. tootallteeter

    tootallteeter Lurker

    I registered on this forum just to say thanks. I was using a USB extension-cord to plug-in my Droid Charge. Instead I plugged it straight into the computer tower and it works. Thanks!
     

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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