Unlock Pixel 5g

[rshimizu12]

I own a Verizon Pixel 5g that I bought and having unlock issues. I checked the IMEI with multiple sources and IMEI shows as unlocked. This both for the sim & carrier. I went to Verizon & Tmobile store and both told me the phone was unlocked. Tried unlocking the phone with the EID #. Also tried activating phone with ESIM. When I tried using the QR code only the Verizon option was showing. The Tmobile support told me that the phone should be allowing to choose Tmobile. They said this indicates the phone still has a carrier lock. Is there a way to verify this or unlock the phone.

 

[AugieTN]

It sounds to me like the eSIM is stuck on Verizon. Try a SIM card from T-Mobile.

How do I delete my eSIM profile on Pixel?


Delete an eSIM

1. Open your phone's Settings app.
2. Tap Network & internet. Mobile network.
3. Select the eSIM you want to delete.
4. Tap Delete SIM.

 

[rshimizu12]

Phone said no sim

 

[rshimizu12]

Phone said no sim. Is there a definitive test to see if the phone is locked...?

 

[AugieTN]

What QR code did you use? Try a SIM card.

 

[rshimizu12]

What QR code did you use? Try a SIM card.

I did and both the Verizon and Tmobile sims are not working