update hero to 2.73.405.5 error

[imran333]

hi im trying to update my rom on my hero g2 touch to 2.73.405.5 with htc rom update utility but when i connect my hero to pc it says usb device not recognised so is there any other way i can update my rom through my phone and how do i put my phone back to default settings so it wipes aeverything on my phone like apps that ive installed so it would be back to same settings as i bought it cuz that might solve the usb device not recognised and cant get it to sync or anything

 

[Slug]

2.73.405.5 is an Orange ROM. I'm assuming that, as you have a G2 Touch, you're on T-Mobile? The latest ROM for those devices is here.