I rooted my QTAQZ3 ellipsis 8 with KingRoot and then tried to do an update on my device. Update downloaded but when I tried to install it the screen went black. Now when I try to power it on it shows the red ellipsis powered by android screen then the screen goes black but it's still powered on. I have been able to get to the Android recovery screen and have tried everything that Verizon suggested to reboot it. Last night they told me there was nothing they could do and I should just junk my device. I have two of them that are locked like this. Isn't there a recovery program to get my system back? Please help!!!