So yesterday morning my dad's Incredible started doing random reboots out of nowhere, nothing would seem to make it stop. Finally it booted up normally, and we were able to get into the home screen. Thinking it was just some glitch, and that was it, the screens just started to move side to side as if someone was swiping there finger from screen to sceen. Long story short, the device went into reboot mode again. So in the box this thing went, and a phone call to VZW took place at about 11am. After explaining everything to them, they deemed the phone no good and said they would overnight a brand new one and that it would be here today 5/13/2010 by 3pm! Anyway, decided to make a call and see what was up since we never recieved a tracking number by email. Well... the news that we recieved was in no means good! The customer service rep looked up the order number and indeed saw that overnight shipping was placed, the only problem is that any orders placed or takin between the 9th to now are not expected to ship until the 26th of May!!! Now seriously are you kidding me? I've been through 3 iphone releases, and a ton of Blackberry releases, and have never heard of such a thing. And that will role right to the end of his 30 day try period, no exceptions on that! The best part is that they charged the credit card already, and expect us to wait 2 weeks with no phone. Now I dont know who to blame, but I remember a few months ago Tmobile having a similar problem with the HD2 release, and not getting stock for almost a month after the release. All in all, he's pretty pissed because going witout a phone is not an option, Just doesnt seen like a release that was thought out properly. You would think that a hot ticket item like this would be stocked and ready to go in the year 2010...Not the case here!