On my second one waiting to see what they're gonna do about replacing it. I mean, they're definitely gonna do something, it's just a matter of which phone they'll replace it with. So that's two bad, got my first one as a preorder online day before launch. Second was a refurb which I wasn't happy about (and yes, I know it's the rules but I'd had my original just over a month). The thing that really bites is I was in the hospital unexpectedly for two weeks of my original 30 days and even though I was just a few day over when I called with the issues, they refused to let me return it. I know, policies are set, but I'm a 9 year VZW customer with verifiable serious medical issues. Now, I can't even hold a conversation on my PHONE which is, after all, it's primary use. I can't tell you the number of calls I've lost talking to doctors. I'm SOOOOOOO frustrated!!!