where can i get a replacement battery cover

[randysoto]

so i lost the battery cover for my droid..not sure how, but tried searching online for a replacement.. no luck though...any ideas?

 

[fehhkk]

Here: Battery Door for DROID A855 - Motorola US

The Moto Store has them...

 

[gthrift]

Not sure about shipping costs at each site but Verizon has it cheaper - Cell Phones, Cell Phone Plans, Cell Phone Accessories - Verizon Wireless

 

[johnlgalt]

Try FREEOVERNT as a promo code to get it shipped free overnight.

 

[brettlewis]

the link above didnt work for me. try this one:
Enter your location

 

[johnlgalt]

The first link worked for me just fine.

I find it hilarious, though, that the price of the cover is $4.99, and the price with a 2 year contract is...





also $4.99

They need better web devs.

 

[e39e60]

I have seen these in stock at VZW stores in the behind the counter service areas. I find it odd that this was one of the first items on the website. I've never seen it advertised for another phone b4.

So the question begs, how do you lose one and how does MOTO know we will?

 

[Mrhug3]

Sooo.. I don't have a problem with my battery cover. My problem is that flimsy speaker cover. While trying to take off my battery cover I dented it fairly easily. Pretty ugly now. Any one else have a similar issue? Btw, didn't mean to hijack the thread

 

[dbombdna]

ok, had same issue lost mine in airport screening, emptied my pockets and off came the cover and I never noticed it. First I called Moto, dumb move, spoke to more people in India than I ever care too. Could not help, or at least the 8 people I spoke to. Called verizon, rep was great called 4 local stores, found one and had them hold it for me for free. Awesome, and I usually don't say that about verizon.

BTW love the phone

 

[brettlewis]

Sooo.. I don't have a problem with my battery cover. My problem is that flimsy speaker cover. While trying to take off my battery cover I dented it fairly easily. Pretty ugly now. Any one else have a similar issue? Btw, didn't mean to hijack the thread

Most of the mesh is just for show, but around the middle there is a whole that mesh can dent into. It is very soft metal and is easily broken

 

[orbit2020]

ok, had same issue lost mine in airport screening, emptied my pockets and off came the cover and I never noticed it. First I called Moto, dumb move, spoke to more people in India than I ever care too. Could not help, or at least the 8 people I spoke to. Called verizon, rep was great called 4 local stores, found one and had them hold it for me for free. Awesome, and I usually don't say that about verizon.

BTW love the phone

I have a similar problem, the battery cover comes undone easily in the process of regular handling, taking it out of my pocket etc. Looks like a manufacturing problem. Has anyone noticed this? I am going to the store to see if they can fix it. Have had the droid for 2 wks, love it.

 

[LP560]

i used extra clear bra and just taped it shut. ghetto but i know its not going anywhere

 

[ladybadger2007]

try EBAY

 

[orbit2020]

I went in to the local Verizon store, and while I was waiting, a man next to me came in and was telling the manager of the Stevens Creek, Cupertino, store, that he lost the back cover of his Droid. It apparently fell off without his knowledge. The manager gave him a replacement one. At this juncture, I mentioned my problem with a loose cover. The manager just did not want to hear it. Said,he has never heard it, I was applying too much pressure, I should reapply the protective skin to overlap the cover, ie, stick it with a tape!, he just did not want to hear aproblem with the device.
This looks like a real issue. Are more people experiencing this?
The store manager's attitude was unbelievable.
I love my Droid, but, if there are issues, it needs to looked at, sticking a tape, after shelling out $199, and a plan which will cost me $2400 for 2 yrs is absurd.

 

[e39e60]

It HAS to be an issue. The clue is the battery cover is listed on website as being an accessory and not a part. Maybe I'm wrong but I've never seen that b4.

 

[Backnblack]

Matt a moderator on the Motorola Owners' Forum acknowledged the following:

Quote:
"A very small percentage of the doors are a the low end of our specifications. If you are having a problem with your door falling off, contact our call center. Use the link on our forum home page that says "Contact Us" and you can either call or chat or e-mail. We'll send you a new one.
Sorry for the problem."


Here is the link: https://www.motorola.com/feedback.jsp

 

[Punkinhead]

I put a slight bend in the 4 fingers on the cover that engage the slots. This provides enough friction to make it less likely to fall out. It's still a lot looser than any other device I've ever owned. A poor design.

 

[sho95]

so i lost the battery cover for my droid..not sure how, but tried searching online for a replacement.. no luck though...any ideas?

You should contact Motorola and explain that do to the loose cover it came off and got lost.Found this on another forum:


Received this information from a member on here:
Motorola Owners' Forum acknowledged the following:

Quote:
"A very small percentage of the doors are a the low end of our specifications. If you are having a problem with your door falling off, contact our call center. Use the link on our forum home page that says "Contact Us" and you can either call or chat or e-mail. We'll send you a new one.
Sorry for the problem."


Here is the link: https://www.motorola.com/feedback.jsp

 

[Legacystar]

there is an easy fix for this guys. im gonna make a video that way everyone understands it. it is very simple

 

[Cruzatte]

The first link worked for me just fine.

They need better web devs.

Second that. VZW has the single most frustrating corporate website in the world. Trying to do ANYTHING account-related makes me want to jump off a cliff.

 

[sho95]

there is an easy fix for this guys. im gonna make a video that way everyone understands it. it is very simple

But Why fix it when Motorola will sent you another one.

 

[Huskerfangary]

+1 for me. Thought I lost mine in a motel room but found it on the floor under the table the next day. Went the whole day wondering if my battery was going to fall out.....Not a good design.

 

[sho95]

+1 for me. Thought I lost mine in a motel room but found it on the floor under the table the next day. Went the whole day wondering if my battery was going to fall out.....Not a good design.

Not really a bad design but a batch off bad ones.

 

[orbit2020]

In response to my email to Motorola, they are sending me a replacement. I hope the new cover fits and I do not have to change the whole instrument.
Here is their reply-

"Thanks for reaching out to Motorola. I

 

[mkreitz]

If you go to Motorolla online chat they will replace for free. I agree after coming from a blackberry where I basically had to break my phone in half to remove the battery cover, the droid is way too easy to remove. A sliding lock or something would have been much better. Love the phone and this is really my only gripe about the physical hardware so I will deal.

https://motorola-global-portal.custhelp.com/app/utils/chat

Leandro P.: Hi, my name is Leandro P.. How may I help you?
Hi, I have lost my cover for my Droid phone. Was reading on the forums that this is a fairly common problem and that Motorolla will send free replacements.
Leandro P.: I am sorry that you are having this issue, but let me help you with this

Leandro P.: Since the date of purchase, there is a one year standard warranty through Motorola

Leandro P.: It will not cover any physical or liquid damage

Leandro P.: We can go ahead and replace the back cover
Ok great. I noticed from the time I had the phone that the battery cover was very loose. When talking it pops off frequently and especially in my pocket.

Leandro P.: Let me have your physical address and a contact phone number, please
"Edited Address"

Leandro P.: Thank you

Leandro P.: I will go ahead and place the order so I can give you the order number

Leandro P.: Please wait one moment.
Sure take your time.

Leandro P.: Thanks

Leandro P.: Thank you for holding, my apologies for the delay.

Leandro P.: Here is the order number

Leandro P.: 88551216xxxxxx

Leandro P.: It will be delivered by Fed Ex in 4 to 5 business days
Thank you for your quick assistance, you have been very helpful.