My husband & I both have Hero's. Bought at the same time, about a year ago from Best Buy. I've never had any problems with mine. He complains now and then that certain apps will freeze and he has to use TaskKiller, but for the most part, he doesn't have any other issues.
I went to upload some pics from his phone using the usb cable and the phone would not offer the mount option (I looked under notifications), though it was charging. It is the original cable that came with the phone, so I unplugged it and tried mine, worked fine.
I had been planning on updating both software this weekend since we have never done so, but now I can't do that if it won't even recognize the usb. I've tried going under setting and checking the sync options, but usb debugging is not an option.
I'm trying to avoid bringing it into the store, but I think I might have to.
Does anyone have any suggestions?TIA
I went to upload some pics from his phone using the usb cable and the phone would not offer the mount option (I looked under notifications), though it was charging. It is the original cable that came with the phone, so I unplugged it and tried mine, worked fine.
I had been planning on updating both software this weekend since we have never done so, but now I can't do that if it won't even recognize the usb. I've tried going under setting and checking the sync options, but usb debugging is not an option.
I'm trying to avoid bringing it into the store, but I think I might have to.
Does anyone have any suggestions?TIA