Help "Phone" key on HTC Incredible 2 not working, help!!!

[TMac7254]

For some reason, when I go to press the "phone" key on my DInc. 2, it doesn't bring up my contact list, but shows the word "Phone" on a small grey bubble right above the phone key. I don't know why it's randomly stopped working, but the sooner the feedback the better. Any ideas at all are welcome!

 

[Martimus]

Welcome to the Android Forums!

Moving thread to the HTC Incredible 2 forum...

HTC Droid Incredible 2 - Android Forums

 

[TheAtheistReverend]

For some reason, when I go to press the "phone" key on my DInc. 2, it doesn't bring up my contact list, but shows the word "Phone" on a small grey bubble right above the phone key. I don't know why it's randomly stopped working, but the sooner the feedback the better. Any ideas at all are welcome!

I use this answer a lot, but factory reset is the only thing I can think of.
That is unless you want to try installing dialer one from the market.

 

[missdcteacher]

Mine is also doing the same thing, as of yesterday.... sooo maybe this could have something to do with an update that somehow got automatically installed? I just upgraded to a Droid from a feature phone about a month ago so honestly I have no idea, but I have had to pull my battery a few times already and that is aggravating. Tried that w/ this issue and it didn't fix anything.

I wish there was a solution other than factory reset. I feel like I finally got my phone set up the way I wanted it.

 

[danbeltran]

For some reason, when I go to press the "phone" key on my DInc. 2, it doesn't bring up my contact list, but shows the word "Phone" on a small grey bubble right above the phone key. I don't know why it's randomly stopped working, but the sooner the feedback the better. Any ideas at all are welcome!

Hi I recently started having the same problem on my incredible 2. Did you ever find a solution?

 

[TheAtheistReverend]

Have you tried dialer one?

 

[janetfax]

I just had the exact same thing happen. It had happened a month or so back and somehow I got the button to work again and I have no clue how I did it. I just pulled the battery a couple times and pushed all kinds of things, made calls that were in my address book, etc. Finally I took the suggestion of installing Dialer one that works! I am now able to dial people that aren't in my address book. Thanks for that wonderful suggestion. True, most people are in my address book, but it would suck to not be able to dial a number that wasn't....like 911? I hate technology sometimes...

 

[coachwalt]

This situation just happened this morning to my phone. Phone "button" does not work, and I can't seem to get this to work. I haven't tried to install the dialer one app. Not crazy about having to install a 3rd party app to make the phone work!

Has their been any fixes to this problem since the last post?

Thanks!

 

[TheAtheistReverend]

This situation just happened this morning to my phone. Phone "button" does not work, and I can't seem to get this to work. I haven't tried to install the dialer one app. Not crazy about having to install a 3rd party app to make the phone work!

Has their been any fixes to this problem since the last post?

Thanks!

Pretty sure that unless you're rooted, dialer one is a band-aid and factory reset is the "fix". The files that are wonked are in the system and not accessible unless you have super user access.

You could spend some time doing battery pulls, rebooting and using cache cleaners, but I doubt you'll get anywhere with those.