Help Picture messaging/internet

[asdfasdf128]

hello all. I have myfamilymobile (walmart's t-mobile plan) and I'm having issues getting the internet and picture txt messages. They have the following settings to get non-tmobile devices to work with their internet/pic messaging, but its not working with the ray. Anyone have any experience in getting the following settings to work with the phone properly? Thanks!

 

[asdfasdf128]

The settings they post on their website are as follows:

Internet and Picture Messaging (MMS) Settings

To ensure that you can use all of the functions of your device on your Walmart Family Mobile account, you might need to first ensure that your Internet and Picture Messaging Settings are set up correctly. To determine where in your device to verify these settings, please refer to your user manual or the manufacturer’s website.

Standard Settings:

MMSC http://wirelessfour.mmsmvno.com/mms/wapenc
APN web.omwtoday.com
SMSC +12063130004
Advanced Settings

DNS Adresses:

West DNS
Primary: 216.155.175.40
Alternative: 216.155.175.41

East DNS
Primary: 216.155.175.170
Alternative: 216.155.175.171

Central DNS
Primary: 216.155.175.105
Alternative: 216.155.175.106

Gateway IP
Primary
216.155.165.050
Port = 8080

Secondary
216.155.165.051
Port = 8080

Authentication
N/A
Normal

Header Compression
N/A
No

Proxy
N/A
216.155.175.188
Port = 8080

Dial-up Number
N/A
*99#

 

[asdfasdf128]

problem was on walmart tobile's end. everything works perfectly!

 

[vincentmoor]

problem was on walmart tobile's end. everything works perfectly!

I'm still trying to figure out why my picture messages aren't working. What did you ask them to make them see that it was a problem on their end? Thanks!

 

[asdfasdf128]

the issue I was having was that I wasn't able to activate my webpack via the myfamilymobile homepage. I called up customer service and in about 2.5 days after they fixed their end, I was able to get internet.