Bad experience

[jrmckins]

I got the S4 about a year ago and used it every day almost constantly. I used it as a phone, GPS (google maps), web access (chrome), and other apps. I had switched from a DINC 2 to the S4. At first I thought it was awesome but over the course of a few weeks/months the performance had gotten really bad (lots lag). It performed at about the same level as the DINC 2. I also noticed that the signal strength was a lot worse than the DINC 2. I'm on Verizon and with this phone I would be able to hear people but they stopped being able to hear me all the time. Since I use this for work (sales) it was very frustrating. It degraded to the point where texts would even fail when I'm in my office.

My work allows me to change carriers (AT&T, VZW, Sprint) as often as I want with no penalties. I called VZW to see if they'd send me a new phone but they wouldn't so I switched to sprint. There were no other android phones out there that interested me so I decided to try the iPhone 5s. It's only been 2 days but so far it's significantly better than I thought it would be. There's just one thing I don't like (fixing the placement of icons) but I haven't even tried to search for a solution yet. I'll know more in a few months but so far, so good.

 

[electricpete]

Glad it worked out.

 

[jrmckins]

me too. I thought I'd hate the iPhone after using android for about 5 years now.

 

[jejb]

Sounds like you had a hardware issue. It's unfortunate you had to switch from such a great phone to get that addressed. I've had my S4 since the release, and have none of the issues you listed. Sorry to hear about your bad experience, but I hope you are happy with the i5.

 

[jrmckins]

Sounds like you had a hardware issue. It's unfortunate you had to switch from such a great phone to get that addressed. I've had my S4 since the release, and have none of the issues you listed. Sorry to hear about your bad experience, but I hope you are happy with the i5.

probably so. I called VZW. They had a record of me having these issues. Once I cracked the screen they said they couldn't help me. I could have gone to an S4 on Sprint but the experience on VZW turned me off to the phone.

 

[chinefoo]

I also have had issues with this phone, and still do the people not hearing you is a hardware issue, i know this cause i sent it into samsung for repair! but like you further reveiled there are other issues, and yes they continue to get worse! my next phone will not be samsung, lg or htc will most likely be my next brand, samsung has been in my opinion putting out cheap and cruddy designed phones, lately.this hunk o junk has been in 5 times with reacurring issues 2 new replacements, i reactivated my gs3 and no longer have issues the s4 now a mp3 player / door shim!

 

[richmatthews76]

Slightly off subject but I have had the same issues with the S4's brother the mini. I have a network extender, and still have dropped calls and lousy quality reception. The funniest thing is, Verizon will not admit a issue as long as my extender has all four lights working... Lol. Away from the house it's the same awful reception.