Metro PCS - Major Changes

[horsecharles]

oh i wanted to share this also

That "manually" is contrary to what they have published.

EVERYONE BETTER CONTACT METRO CS.

And í yet see nothing re Music Freedom...

Thank you for the heads up!

 

[horsecharles]

i was able to get to talk to an agent on the website through chat:



sounds to me like its definitely on by default

Another possibility:

It's already on by default and one hand doesn't know what the other is doing....
MY CS coulda misinformed me...

Sounds like a mission to escalate TS level or mgmt or even to The Office Of The President.

 

[greenghost2212]

It's on by default. I woke up around 5 in the morning at the 19th and it was definitely on by default. All my videos was on 480p.

 

[horsecharles]

i am on the $40 plan.

i currently only get 500Mbs of high speed data for a BYOD on this plan. My question is..since they are giving us an extra GB...will i get more then 500 MBs of high speed data or will it stay the same.

Sir, kindly check your plan n contact CS as needed. Contrary to released statements, users are reporting needing to manually switch in order to receive the extra data allotment.

 

[horsecharles]

It's on by default. I woke up around 5 in the morning at the 19th and it was definitely on by default. All my videos was on 480p.

Thanks. At which site should í check my connection?

 

[greenghost2212]

Don't understand the question bro lol. I automatically knew it was on because before my videos was set to 720p now they are on 480p. Go to any website u use to view videos.

 

[horsecharles]

HD videos look fine...BUT......
The more í think about this the more í agree with most:

things LOOK set up like compression is MEANT TO BE ON by default- If not now then eventually- and everyone then needs to disable if they don't want...

...making things either sneaky or incompetent....

But then again there's a button to enable/disable at will...

 

[t12b25]

Hi everybody need help. Went into my metro app and services I tapped on data maximizer it said off. Now it just sits on the home page as data maximizer off - whatever that means. I went to the website it said I have to update my profile to change anything, so I put in my pin and tap upgrade and it does nothing. I called what they call customer service. They said my data maximizer is off supposedly. Now I'm confused and frustrated with all of this. Any help would be appreciated . Thank you.
Anthony.

 

[AP2FTW]

HD videos look fine...BUT......
The more í think about this the more í agree with most:

things LOOK set up like compression is MEANT TO BE ON by default- If not now then eventually- and everyone then needs to disable if they don't want...

...making things either sneaky or incompetent....

But then again there's a button to enable/disable at will...

but did you see what this online tech support guy said?

Billy: I'm going to add the feature called Data Maximizer Disabled that will disable it

he had to add a feature called "data maximizer disabled" in order to disable it...i mean wtf? why would you have to add a feature to disable it? why cant it just be disabled?

 

[Sept1967]

Everything T-Mobile has said about Optimization, is it will be on by default - all accounts.

Im sure Metro has to have the same rule as per T-Mobile.

 

[Skyroket]

What about that free music... I don't get? I have apple music .. is it free now?

 

[AP2FTW]

What about that free music... I don't get? I have apple music .. is it free now?

according to the metropcs online support i spoke to:

Billy: Right, the price will be the same, the migration will be automatic but since we have so many customer, it's done gradually, no worries though, I was able to change it for you!

Valued Guest: so does that mean i have the music unlimited service added now as well?

Billy: Yep, that's correct too!! Pretty awesome I'd say!

 

[Skyroket]

according to the metropcs online support i spoke to:

okay. so i don't have to pay $9.99

 

[Skyroket]

btw i disabled Data Maximizer feature in the account.

it says now in current services : Data Maximizer Disabled at $0.00 a month

 

[swagless_noob]

The music thing is too stream music on the different music services like Pandora, Spotify, apple music etc. Without the data used up counting towards whatever amount you get every month, it doesn't mean that you no longer have to pay just that streaming doesn't affect data usage.

 

[horsecharles]

but did you see what this online tech support guy said?



he had to add a feature called "data maximizer disabled" in order to disable it...i mean wtf? why would you have to add a feature to disable it? why cant it just be disabled?

THAT was the main reason for my last post...trust that way more than what India CS told me.
I agree with you...but as long as no throttling occurs, find it fairly harmless.

 

[horsecharles]

Everything T-Mobile has said about Optimization, is it will be on by default - all accounts.

Im sure Metro has to have the same rule as per T-Mobile.

Yah, I've received text on my tmo line pretty much saying this...And agree with your therefore conclusion.

 

[horsecharles]

Hi everybody need help. Went into my metro app and services I tapped on data maximizer it said off. Now it just sits on the home page as data maximizer off - whatever that means. I went to the website it said I have to update my profile to change anything, so I put in my pin and tap upgrade and it does nothing. I called what they call customer service. They said my data maximizer is off supposedly. Now I'm confused and frustrated with all of this. Any help would be appreciated . Thank you.
Anthony.

I think the website page to make the changes needs to iron out kinks.

Also, the boilerplate in the metro app is contradictory and confusing everyone.

I just added Data Maximizer OFF from within My Metro app
FOR THE VERY FIRST TIME.
And í now believe that í have disabled it!

IF YOU HAVE NEVER ADDED IT, I recommend you do so.

IF YOU ALREADY ADDED IT ONCE, then stay put.

YOU WILL THEN BE DISABLED OF IT.

 

[horsecharles]

My conclusion:

IT'S DEFAULT ON FOR EVERYONE.

 

[nyttliv7]

Or the text "off" is still there on the menu button even if it's turned on, like it is for me... Just some "birth-problems" on the app/Web page...

 

[greenghost2212]

When u go to select the feature it says data maximizer off as in turn it off. It's on by default.

 

[t12b25]

When u go to select the feature it says data maximizer off as in turn it off. It's on by default.

If that is true then I can't turn off mine. It just says off with an arrow and no other options on it. I'm confused.
Anthony.

 

[nyttliv7]

When u go to select the feature it says data maximizer off as in turn it off. It's on by default.

Agree, but it's not changing (the off text) when you turn it on, so that's why I suspect it's a menu error?

 

[horsecharles]

If that is true then I can't turn off mine. It just says off with an arrow and no other options on it. I'm confused.
Anthony.

So you should be able to click that arrow(I did from within My Metro app that is), causing that service to be added( after prompting for pin, etc.).
If you then close tab or app and log back in to your account, you will see a new entry under Services: Data Maximizer OFF.

 

[t12b25]

So you should be able to click that arrow(I did from within My Metro app that is), causing that service to be added( after prompting for pin, etc.).
If you then close tab or app and log back in to your account, you will see a new entry under Services: Data Maximizer OFF.

So I did all of that and this is where I'm at is the correct for it to be off/disabled? Added screen shot.
Thank you for the help.
Anthony.