Help After upgrade to version I5 phone stucks

[cawacyxo]

Hi, Today I upgraded my Samsung i7500 using NPS to version I5 as result phone stuck with "Recovery Mode...." on screen. ADB doesn't recognize device. Do you have any ideas... Thank you in advance Sasha.

 

[Andronix]

did NPS offer you automatic upgrade to I5?

 

[cawacyxo]

Yes

 

[KlaymenDK]

Hey, I see nobody else has responded to you.
Is your phone still useless, or did you get it up and running?

I ask because, if it's still broken, there are other ways (than NPS) to re-flash it, which should give you a near-certain chance of success.

 

[cawacyxo]

Hi Klaymen, I will be very thankful to you if you will give me a way to get out from this situation. I already ask for Samsung support but still I have no responce from them. Thank you in advance Sasha

 

[KlaymenDK]

Okay, step 1 is: forget about NPS, it's crap.

Then, search this forum for "Odin", and download it. It's a program to flash the Samsung phone without using NPS. You also need the firmware file(s), but I guess that's ok already?

You need to put your phone in "Download mode" before connecting it to Odin. You do this by powering it off, and then powering it on with [Volume Down]+[OK]+[Power]. When it shows a floppy disk icon with the word "downloading", it's ready to go.

Plug in the USB cable, and start Odin. The first "slot" or "box" in Odin should now connect to the phone. Specify the file(s) you want to install (be sure to put them in the right boxes), and start the install.

Odin will reboot the device and then wait for a new connection. At this point, the phone should be booting normally, and you can close Odin ... and be happy!

Again, search the forum for the required files and work steps, and let us know if you have problems.

 

[cawacyxo]

I did put phone into download mode before and I was expect to get connection via adb. ADB didn't recognized phone as device. May be I'm wrong but isn't it a way Odin worked? When I put my phone into download mode should there be any prompt? On screen I saw number of lines with hexadecimal addresses. Also I'd like to add that there is no respond from power off key and to power off phone I should to remove battery. Thanks.

 

[KlaymenDK]

Ok, hex digits is definitely wrong. With [Volume Down]+[OK]+[End Call], you should go directly to the "Downloading..." screen, with no other text or graphics displayed before or after. It's true that there's no other exit from this mode than taking the battery out, or having the sw reboot the phone.

There is a "shell mode" which briefly displays some shell prompt before continuing, could that have been what you saw? Does it show anything else? Does it change? If so, to what?

I'm thinking that if it shows a hex dump, then something is fatally wrong and all it can do is show this "sad mac" or "BSOD" crash screen.

Sorry, I'm at my wits' end here. Anyone else?

 

[kam187]

maybe it was fastboot - that displays two lines with some hex address if i remember corectly. If its booting into download mode, it should be fixable. Can you get into download mode?

 

[cawacyxo]

I'm sorry, guys, I mixed up fastboot mode and download mode. I saw these hex on fastboot screen and on download screen message "Recovery mode....." appears. Can I try to use Odin? Thanks a lot.

 

[KlaymenDK]

Slow down, son. You're talking about different things there.

To get into fastboot and/or recovery mode, you must have pressed a different set of buttons than what you need to press to get into download mode.

So, just to be absolutely clear: can you, or can you not, get to download mode with the blue icon, by pressing the "volume down" and "ok" and "end call" all at the same time?

If you can, continue with my 2nd post above.
If you can't, I'm afraid I can't help you.

 

[cawacyxo]

OK. It seems to me I pressed simultaneously "answer call" (left key) + "end of call" (right key) and volume down. For fastboot mode I pressed the same keys except volume down. So I understood that I pressed wrong keys, didn't I? Where can I find all possible key sequences? I will try later. Thank a lot.

 

[kam187]

you want download mode:

[Volume Down]+[OK]+[End Call],

The OK key is the one in the middle of the D pad, not the call key. The one with OK written on it I don't mean to sound patronising, but its an easy mistake

 

[cawacyxo]

Hi, It's working and I'm very thankful for all of you helped me. Thanks

 

[KlaymenDK]

Glad to hear it.

Now, in the future, you need to pay a little more attention to what you're doing. It's not exactly explosive or anything, but when doing a firmware update you don't need to make too many wrong turns to face a real risk of bricking your device, and that'd be a real shame (even if it is a Galaxy ).