Those same words, or very similar, are posted in just about every device forum here: "What junk! I'm outa here!" The Behold 2. "This is crap. How can they even say this so called "smartphone" was better than iPhone or even BB?" The Epic 4G... and on and on.
Look around the Eris forums; this area grew rapidly immediately following its release about a year ago, mainly because of issues.
As OTD and many others will agree on, the Eris must have had one heck of a disparity in quality control, as her reports were the same as mine: pretty much perfect, pretty much bug free.
We're seeing this disparity across the board in the smart phone world, go to the BB forums, you'll get an eye opener there, as well as iPhone's.
The phenomena of devices with a wide disparity in quality, one Fascinate/Eris/Behold/Epic/Blackberry Bold/iPhone, etc in the hands of users hollering "crap!" and one of them in the hands of users smiling and saying, "the best!" is interesting to see, not so much because it's a surprise in this world of intricate technology, but because it seems to create (fill in the blank with a phone) haters arguing with (fill in the blank with the same phone) fan boys of that self-same device.
Carry on..
(where's the Michael Jackson popcorn eating video when I need it
)