Apps that crash ErisGeneral


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  1. zoltan

    zoltan Member This Topic's Starter

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    Is anyone else irked by the proportion of apps that cause force-close on the Eris? About 1 in 3 (maybe more) seem to do this. I assume developers are writing code for 2.0 mostly by now, but still....I would think there'd be SOME level of back compatibility. It's not like I'm downloading obscure apps...these are typically highly rated apps found on the bigger review sights and AndroLib. For instance, just today, two WiFi apps and Shuffle both caused my Eris to crash. And apparently something else I haven't determined yet.

    What are other's experiences/success rates with apps?

    I'll append this post later with apps known to cause crashes. In fact, until the 2.0 upgrade, it might be a good idea for a sticky.
     

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  2. hrbib21

    hrbib21 Well-Known Member

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    No. I never have a force close occur on my phone.
     
  3. zoltan

    zoltan Member This Topic's Starter

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    Not to be snarky, but have you installed many apps?
     
  4. hrbib21

    hrbib21 Well-Known Member

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    Valid question. Yes, I have.

    Currently: Bar Code Scanner, Better Cut, Bloo, Dolphin, Bubble, FartDroid, FingerPaint, FxCamera, Ggole Sky Map, iheartradio, Mabilo Wallpapers, Magic 8-Ball, Metal Detector, Pandora, PDF Viewer, Photobucket, Pinball, Places Directory, Quickoffice, Robo Defense, ShopSavvy, Smart Monitor, Solitaire, Spare Parts, The Weather Channel, Twidroid, US Constitution, US National Debt, Where, and WiFinder.

    Forgot Advanced Task Manager and Wavesecure.
     
  5. zoltan

    zoltan Member This Topic's Starter

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    Funny, WiFinder crashed mine just today. None of the others you have are on my phone. Oddly enough, Mobile Banking worked fine on the first Eris I had, and crashes my current one (which was a replacement).
     
  6. hrbib21

    hrbib21 Well-Known Member

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    Hmm...I'm wonder if there's a conflict between 1 or more apps on your phone that is causing that instead of the phone itself.
     
  7. zoltan

    zoltan Member This Topic's Starter

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    Oops, just learned that the Mobile Banking on AndroLib was upgraded, and it says there have been issues with this version (4.0.5). Now I need to find out where to get 4.0. Hooray Android! Thanks for the support Google!

    \sarcasm
     
  8. doogald

    doogald Guides Guide

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    I have had no apps that crash on my phone, with the exception of Google Voice, which said that it crashed whenever the phone was restarted. I have since removed it.

    My apps? Remember the Milk, Twidroid (I have also tried Seesmic and Swift, each with no crashes), Dolphin Browser, The Weather Channel, Locale, Advanced Task Killer, Amazon, Astro, Bank of America Mobile Banking, Barcode Scanner, Evernote, Find Starbucks, Lastpass, Flixster, PhoneFlicks, Google Scoreboard, Shazam, ShopSavvy, NPR News, Yelp, TripIt, USA Today, SMS Backup, Google MyTracks, and Sprite Backup. Oh and Mobile Defense and Open Table. I've had other apps on that I have removed.
     
  9. amuse

    amuse Member

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    13 days ago we saw an OTA update from Verizon that caused ShopSavvy to crash or force close. Uninstalling and reinstalling ShopSavvy didn't fix the issue. More recently we learned that the OTA update seemed to affect other apps as well (as the this forum reveals). We reported the issue on our support portal here:

    HTC Eris OTA = ShopSavvy Crash?

    Engadget reported on the 'ultra-minor' update that caused all of the issues:

    HTC Droid Eris gets an ultra-minor update -- Engadget

    I have reached out to our contacts at Verizon and HTC, but I have not been able to get any sort of confirmation of the problem (i.e. they haven't acknowledged there is an issue) or timeline for resolution.

    The Eris on Verizon is the same phone as the Hero on Sprint - we are not seeing the same issue on the Hero. But you can help. Here is the version data from one user:

    Firmware: 1.5
    Baseband: 2.32.40.11.09
    Kernel: 2.6.27
    Build: 1.17.605.1
    Software: 1.17.605.1

    Are you seeing the same thing? If you are on the Eris send your version data to us. If you are even more handy you could install the "log collector" application from market. Then start shopsavvy again and after it crashes - start the log collector and mail us the log data. (Just start the "Log Collector" app and it will prompt to send the collected log file to mail, bluetooth, or else). Email it to support@biggu.com


     
  10. Bswartz95

    Bswartz95 Well-Known Member

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    One time my Weather Channel app had a force close. I think I caused it by trying to do too much at once. Other than that, I've never had a force close.

    My list includes:
    CalWidget, WikiMobile, Google Sky, Spare Parts, Backgrounds, Linda File Manager, Radar Now, SportsTap, SMS Popup, The Weather Channel, Facebook for Android, Digital Clock Widget, Color Note, Flashlight
     
  11. snorge

    snorge Well-Known Member

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    google voice force closes after every reboot. It has been doing so for a few weeks now I can't believe google hasn't taken care of this.
     
  12. OfTheDamned

    OfTheDamned The Friendly Undead VIP Member

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    I think this has something to do with the startup order on the phone. It seems like Google Voice is trying to start before everything else and this causes a conflict.
     
  13. zoomdweebie

    zoomdweebie New Member

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    The number of programs that crash my Eris in unreal and I have come to believe that it is the combination of applications on my phone that contribute to the problem. Within the first week I had crashed my phone after installing some programs...but the problem was that I had not turned the phone on and off for that week and had installed a good 10+ applications. Once I turned the phone on and off...I would get a bunch of force close messages and mobile service would not be enabled. Re-enabling the mobile would just make the crash messages start all over again. I work as a computer technician for a large fortune 500 company and immediately figured something must be up with one of the programs. I also came to this conclusion because when reading user comments on apps I would see comments like 'does not work on my G1, etc.'

    I didn't know which app was the problem so I uninstalled all of them, turn the phone on and off, and everything worked again. It didn't take long until it started crashing again so I reset the entire phone to bring it back to the point where it was like it just came out of the box. Sure enough once I started re-adding programs it would happen again. Now when I install an application, I immediately turn my phone on and off to see if it will crash. The list of programs that fail on my HTC Eris includes top rated 5-star applications. I suspect that the HTC Sense UI may have something to do with the crashes as well but have not tried digging through directories looking for a crash log.

    Here is the sequence that occurs with my phone after installing a program that crashes it.
    1. There is a little x next to the signal icon which is to the left of the battery icon. The bullseye connectivity icon is also missing.
    2. The lock screen on the phone will show the time and say 'No Service'.
    3. When I unlock the phone with a swipe, the 1st program that crashes states 'com.android.phone has unexpectedly stopped' and shows a force close button. The next message states com.google.process.gapps...etc., then process.com.htc.music.
    4. All of these will crash multiple times before I reach the home screen and can use the phone.
    5. If I try to renable mobile manually they all crash again.
    6. When I uninstall the application causing the conflict, power off the phone and then turn it back on, the problem is gone and phone works fine.
    I have had so many applications crash my phone that I lost track of many of them...today I tried Handcent SMS and Chomp SMS and both crash my phone. Others have posted applications that crash their phones yet those same applications are working fine on mine which leads me to believe that conflicts between installed programs may be causing these problems. I am currently running with these programs installed and having no issues...

    10001 Cocktails
    Abduction!
    Adv. English & Thesaurus
    AK47
    Albums
    Aldiko
    Amazon
    Amazon MP3
    AndExplorer
    Assassin's Creed
    Barcode Scanner
    BattleSea
    Beatdown Boxing
    Block Breaker Deluxe
    Browser
    Bubble
    Calculator
    RealCalc
    Calendar
    Calorie Counter
    Camcorder
    Camera
    Chess
    Clock
    CNET Scan & Shop
    Compass
    Cop Recorder
    CPR-Choking
    Currency
    DailyStrip
    Derek Jeter 2009
    Devilry Huntress
    Drinking Games
    Ethereal Dialpad
    Facebook
    FartDroid
    Flashlight
    Footprints
    Fox News
    Free Dictionary
    Full Metal Jacket Soundboard
    FxCamera
    Gmail
    Google Maps
    Google Sky Map
    Google Talk
    GPS Status
    gStrings
    Guitar Scales
    Jewels
    Key Ring
    Labyrinth Lite
    Listen
    Lotto Picks
    Magic 8-Ball
    Magic Marker
    Mail
    Market
    Maverick
    Messages
    Mortgage Calculator
    MountUSB
    Movie Finder
    Music
    MySpace
    Notes
    Pandora
    PDF Viewer
    Peep
    People
    Percent Calculator
    Phone
    PicSay
    Pinball
    Pkt Auctions eBay
    Places Directory
    Plox
    Quickoffice
    Quickpedia
    Ringdroid
    Robo Defense Free
    Ruger SR9
    Secret Box
    Settings
    Shazam
    Shoot U!
    SimpleTimer
    Solitaire
    Solo Lite
    Spanish Verbs
    Stocks
    Stopwatch
    Superpages Mobile
    SuperYatzy
    Synthesizer
    Teeter
    Tennis 2009 Wimbledon
    TippinTime
    TRAFFIC!
    Tub Thumper
    USA TODAY
    Visual VM
    Voice Dialer
    Voice Recorder
    Voice Search
    Weather
    Where
    WiFinder
    Wikimobile
    Yellowbook
    YouTube

    This is a list of every program that shows up under All programs. We are the guinee pigs with the android app market. Unlike Apple, none of these programs are tested to be compatible with existing apps before being allowed in the store. I remember talking on the phone with Verizon about programs crashing the Eris when I did my hard reset and the rep I was talking with told me she has not heard of any problems. Meanwhile I am reading on the Verizon forums about lots of people having this problem...lol. :eek:
     
  14. Caddyman

    Caddyman Well-Known Member

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    might be cause you have 111 apps on your phone...maybe
     
  15. pkopalek

    pkopalek Well-Known Member

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    You have too many programs install. Location service can't run, and you can't connect to the network. You can install about 10 or 12 too many apps. You wont' know it's too many UNTIL you reboot. Uninstall a bunch of apps, using a File manager, or Menu > Settings > Application > App management.

    Mine does THIS EXACT BEHAVIOR when I have 100++ apps installed at once.

    The big ones, like sound boards, and games (many which you have) take up your space REALLY QUICKLY.

    Delete a bunch of those and your phone will come up just fine. I hard-resetted my phone last time, thinking that it was Verizon not letting my phone on the network.

    That's way too many apps that take up too much space. I promise 100%.

    If/once we have root, apps can be saved on SD card. For now, you're limited. Get rid of all of those apps that are 1mb+ that you don't use that much. if you play with them all the time, save them, but cut down somewhere. I use an SMS backup program and empty those out too. Every little bit of space helps.
     
    tkay77 and queencitydroid like this.
  16. pkopalek

    pkopalek Well-Known Member

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    And Aloqa running in combination with any other heavily taxing apps have a tendency to freeze the phone.

    If you start touching the screen and it's not responding, you have to WAIT! Don't touch it more.

    My Eris's (I'm on my 3rd) all start spazzing out and pushing all kinds of buttons for 10-45 minutes straight if this happens. Even a soft reset for 5 minutes won't always fix it.

    Programs just like Aloqa and SportsTap are why you need a task killer. Your phone will get locked up with resource hogs like these if you're not careful.

    The only thing, for me, that force closes, is a program that I installed from my SD card that's not meant for my phone. Nothing is too bad. Sometimes Bloo, but rarely.
     
  17. zoomdweebie

    zoomdweebie New Member

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    Thanks for the response...I will trim it down to the ones I really want on there. I have had the same crash happen long before I got that many on there though. I will get rid of the ones I don't really want and try installing Handcent SMS again today.
     
  18. OfTheDamned

    OfTheDamned The Friendly Undead VIP Member

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    GOOD GOD MAN!!!!!!!!!!:eek::eek:

    Why in the world do you have so many apps installed? I stopped counting after I reached 50 3rd party apps. The phone isn't a bottomless pit it will run out of space and cause all of the problems you described. You need to look at which apps you are using on a regular basis and ditch the rest. You can always reinstall one if you need it sometime, that is one of the beauties of the market. Clean it up and watch it fly.
     
  19. OfTheDamned

    OfTheDamned The Friendly Undead VIP Member

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    I don't have any problems with SportsTap and I obviously don't have a task killer. What are you seeing?
     
  20. pkopalek

    pkopalek Well-Known Member

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    SportsTap runs, virtually all of the time. It Taps out the battery, to use a play on words.

    I was using the settings the best I could to minimize its resource use, but there are other apps and websites that I'd prefer. Maybe they've made it better since updating. I was just trying to give examples of resource hogs.
     
  21. cmack

    cmack Well-Known Member

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    I have had Sports Tap since I got my phone. Although only recently I was dealing with lag on the keyboard, I uninstalled Sports Tap and I've been good all day. Until I find a sports app that doesn't kill my phone, I'll be using nhl.com, nfl.com and mlb.com. Too bad though. Sports Tap was a good app. Maybe there will be an update in the future...
     
  22. Wolfedude88

    Wolfedude88 Well-Known Member

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    The only problem I have is with SweeterHome 2 BETA, it has made me do a hard reset already. Oh well though, I freaking love it and it will just suffer through it.
     

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