[AT&T] Screen rotation issues with my Samsung Galaxy Note 2

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  1. fowlman

    fowlman New Member

    I've had my Note 2 since mid December, 2012. I love this thing, but the screen doesn't always want to go into landscape mode. I took my first device to an AT&T service center, where they tried flashing it. Flashing didn't help, so they replaced it with a new phone. A few days later, the problem started reappearing. It's more of an annoyance than a problem, as I can usually get it to rotate if I screw around with it for a few minutes. Anyone else having this problem? Any input would be greatly appreciated.

  2. raso12

    raso12 New Member

    Hey the same thing Is happening to my note 2 as well It works most of the day then it just stops i try to get it to rotate but the only way it will again is if I restart the phone it's annoying I don't know why and I can't find any way of fixing it
  3. LittleRedDot

    LittleRedDot Well-Known Member

    Have you looked into your smart rotation settings? If you have this turned on and it's recognizing your face it might not want to rotate to landscape.
  4. raso12

    raso12 New Member

    Yea I have ive tried everything possible, but I called samsung and they told me its a bug in android 4.1.2 update for the note 2 caused by the multi window feature. Hopfully a fix will be out soon :/
  5. brandoson

    brandoson New Member

    well that's a lie. trying to blame it on a software update. it has been happening to both my phone and 2 others that I know since we got the phone back when it was first released.

    restarting the phone fixes it each time but that's annoying. Samsung needs to fix this bug for the Note 2.
  6. trident76

    trident76 New Member

    Definitely a bug in software, i wish i knew a workaround short of a reboot
  7. lcneed

    lcneed Well-Known Member

    Well for me, it only happens after OS upgrade from 4.1.1 to 4.1.2. When I was in 4.1.1, I never had this rotation stuck problem.

    I do have a quick way to fix it without reboot. I just go into the phone dialer app, click the Keypad tab, rotate, and it is fixed until the next time it is stuck.
  8. sgoldbach

    sgoldbach New Member

    GREAT lcneed !!! Thanks a lot for your workaround !
    You really deserve a JOB AT SAMSUNG !!! :)
  9. Chris4877

    Chris4877 VIP Member VIP Member

    I got this problem today, after YouTube updated itself.
    Rebooting didn't work, but turning off the Multi-Window feature did.
    Just my 2 cents' worth.
  10. kestrel799

    kestrel799 New Member

    I did that. Went to phone dialer and rotate, then it worked ..till the next time its stuck again, and i have repeat the process. B4 this, i always had restart my phone, which was annoying and time wasting. Or i tried turning off and on the screen rotation button. Then i thought my phone was spoilt until i came across this forum. Hopefully this problem is fixed soon. Someone suggested turning off the multi window fxn. Mine is always off, yet this problem occurs. Dont wat is wrong w the software.
  11. djalgorythm

    djalgorythm New Member

    I had the same problem and discovered that if you are trying to view your screen in a mode where it doesn't automatically adjust, simply use two fingers on the sceen and make a circular motion.
    I use my two thumbs... the right one at the 12 o'clock position and one at the left one at the 6 o'clock position. I the rotate my 12 o'clock thumb to 3 o'clock and at the same time rotate my 6 o'clock thumb to 9 o'clock position.
    I hope that this makes sense.
  12. lcneed

    lcneed Well-Known Member

    The phone dialer fix used to work for me, but a while back another small AT&T update broke that. Now mine is the same as yours. It would fix it while I am at the phone pad, but after that it will stuck. The multi window fix (by bring out the tab and rotate) from someone else above actually works now. Like you I always have it turned off. So it is stuck, I turn it on, hold the Back to make the tab appears and disappear. And the next time you hold it, it will bring up the selections of other windows.. that's when you turn the phone and it fixed my problem.. until next time. After that I turn off my Multi-Window again. My phone seems to stuck every day now... right after charging overnight usually. I am thinking maybe if I leave Multi-Windows on.. it won't happen.
  13. panonski

    panonski Member



    I must reboot it, to landscape mode work again
  14. vld

    vld Member

    Thank you that works for me!

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