I bought a new DI Thursday and have very bad call quality. The sound going to the people I call is good they say on their end, but the sound in the earpiece on my Inc coming from them is terrible. Sounds like they are in a cave or a box, very muffled. Totally unacceptable. Also, I live in a very populated area with no prior signal issues and have used numerous VZ phones at my home. The 3G coverage with the Inc is very weak and fades out completely most of the time. Again, not acceptable. So, going back to VZ store today to return. Wondered if anybody else experienced these problems.