Hi all
Ive been searching for a solution for a fix for my HTC Desire on 2.2 which suddenly stopped connecting to my homehub wifi a few days ago. It would find the hub and recognise it..but would get stuck at obtaining the IP address...time out...and repeat the process without connecting.
It appears that BT have been rolling out a firmware update to their boxes that nobody was aware off! The bones of it is that your PC still connects fine but your smartphone doesnt. This leads you to think its an issue with the phone. It is not!
2.1 seems unaffected, but a percentage of 2.2 phones have had the issue. Ive spent three days on every android/htc forum under the sun and found no solution til i found a BT forum.
The new firmware needs a full system reset of your box to allow your Android 2.2 phone to reconnect to the internet. You simply locate the pinhole reset button and push. A normal hub reset doesnt do anything and neither does turning the box on and off at the plug
Its such a simple fix, but its not down on any of the forums. BT have been giving their usual 'service' to many and have not alerted anyone to this firmware issue. The same firmware issue is being rolled out the last six weeks and more people are having this frustrating issue.
Spread the word
Thanks
Ive been searching for a solution for a fix for my HTC Desire on 2.2 which suddenly stopped connecting to my homehub wifi a few days ago. It would find the hub and recognise it..but would get stuck at obtaining the IP address...time out...and repeat the process without connecting.
It appears that BT have been rolling out a firmware update to their boxes that nobody was aware off! The bones of it is that your PC still connects fine but your smartphone doesnt. This leads you to think its an issue with the phone. It is not!
2.1 seems unaffected, but a percentage of 2.2 phones have had the issue. Ive spent three days on every android/htc forum under the sun and found no solution til i found a BT forum.
The new firmware needs a full system reset of your box to allow your Android 2.2 phone to reconnect to the internet. You simply locate the pinhole reset button and push. A normal hub reset doesnt do anything and neither does turning the box on and off at the plug
Its such a simple fix, but its not down on any of the forums. BT have been giving their usual 'service' to many and have not alerted anyone to this firmware issue. The same firmware issue is being rolled out the last six weeks and more people are having this frustrating issue.
Spread the word
Thanks