Can't connect to Gear via USB


  1. nsa_sailor

    nsa_sailor Well-Known Member

    When I plug my Gear into the USB port, I get the message "Your device's current firmware version is not supported to update firmware."
    Software version is V700XXUAMK7.
    Any ideas?

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    Do you have the Samsung drivers installed?

    What are you trying to do?
  3. nsa_sailor

    nsa_sailor Well-Known Member

    I downloaded the Samsung Drivers 1.5.3. If I watch the installing drivers popup, it appears to go out to Windows Update to find and install the drivers anyway. But it errors out on the installation with the error message above.
    I'm trying to sideload a hearing aid application onto the Gear.
    ocnbrze likes this.
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

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