I am trying to connect my Galaxy Ace 2 (Jellybean) to a PC via the supplied USB cable.
I am following the instruction given on google's android website for a Win 7 and an XP machine but it is not working.
The problem I am having is the computer does not see the phone as a new USB device when I plug the USB cable in. The phone powers up when I connect it to the PC but the PC does not see it and so does not run the driver wizard. This happens on my Win 7 and my XP machine. Once the cable is connected and the phone powers up automatically I swipe the screen to unlock the phone but the PC still will not detect the new connection on both my machines.
I am following the instruction given on google's android website for a Win 7 and an XP machine but it is not working.
The problem I am having is the computer does not see the phone as a new USB device when I plug the USB cable in. The phone powers up when I connect it to the PC but the PC does not see it and so does not run the driver wizard. This happens on my Win 7 and my XP machine. Once the cable is connected and the phone powers up automatically I swipe the screen to unlock the phone but the PC still will not detect the new connection on both my machines.