crazy trackballGeneral


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  1. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    My trackball is going nuts. It skipping around mainly to the bottom of whatever im doing. It's getting very annoying. Any suggestions? Should I use my insurance for somethibg like this.
     

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  2. mc48

    mc48 Well-Known Member

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    What have you done to try to fix it? Have you rebooted? cleaned the trackball?
     
  3. cableguynoe

    cableguynoe Well-Known Member

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    In my experience it's not very precise to begin with.

    However, if yours is in fact defective, then it's a warranty issue, not insurance.

    Just take it in to Verizon. Wont cost you a penny if they fix it or replace the phone.
     
  4. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    I have rebooted. Took it a step farther and wiped the phone. Still doing it. Cleaned it the trackball the best I can.
     
  5. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    Even with 2.1?
     
  6. jj2140

    jj2140 New Member

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  7. sooper_droid12

    sooper_droid12 Well-Known Member

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    It might be a warranty issue and I wouldn't try to delve too far into trying to fix it. This is a very common, common problem with trackballs. The technology is antiquated and they are prone to failure. This is why trackpads are replacing this old technology. They get gunked up, lose sensitivity and generally go whacky. Ask any BB owner. Why HTC felt this was a passable technology for modern smartphones is beyond me. Other than popping your trackball out and cleaning the leads, I'd just warranty it out.
     
  8. xScorch Muffinx

    xScorch Muffinx Well-Known Member

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    I would try blowing on the trackball. I had something stuck on mine and that seemed to work.
     
  9. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    called customer service. replacement phone will be here on friday. gotta read the root forum now. :)
     
  10. cableguynoe

    cableguynoe Well-Known Member

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    Nice!

    Good luck with the root job
     
  11. carmendiva

    carmendiva Well-Known Member

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    yeah my screen moves on its own sometimes(always to the left)
    and sometimes when im texting it always moves the blinker to the
    left

    it doesnt happen alot but its annoying
     
  12. andrizoid

    andrizoid Well-Known Member

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    mine does exactly the same thing. always to the left.
     
  13. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    to annoying for me to deal with. i bet the next one does it to tho.
     
  14. cableguynoe

    cableguynoe Well-Known Member

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    Yeah... I hear too much pot can do that to some guys :p
     
  15. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    maybe that was my problem too.......
     
  16. andrizoid

    andrizoid Well-Known Member

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    haha. so russell, you just caled them and they decided to send you one? you didnt have to reproduce the issue in the store? if so can you PM me with which customer service number you called? i called earlier today to bitch about the trackball and sense crashing but they sai that i would have to take in in, have them wipe it, and then i would have to reproduce the problem again while i was there before i get a replacement. too much work for one, and i dont know if i would be able to reproduce it on demand as it happens randomly.
     
  17. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    I called 611. Just be very polite. I work in a call center and know the nicer you are, the more they will do for you. Getting an attitude with me I will only do the bare minimum to help you. Just talk to them like it wasn't their fault, bc it wasn't.
     
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  18. carmendiva

    carmendiva Well-Known Member

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    Yes i've learned to not bitch at Verizon
    because i dont get my way when i do

    However, when I am nice, i get virtually what I want :)
     
  19. cornbreadfarts

    cornbreadfarts Well-Known Member This Topic's Starter

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    This applies to any call center. Be nice and they will help you.
     

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