Does wireless contact back up work with the Moment?Support


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  1. cutebigman4u

    cutebigman4u Active Member This Topic's Starter

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    Are my contact going to convert over with wireless back up with the moment??
     

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  2. SlyFerret

    SlyFerret Well-Known Member

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    I'm not sure if I understand what you're asking, but I think the answer is yes.

    Contacts that you create or edit on the handset should sync back up to your Google address book.

    -SF
     
  3. jason81

    jason81 Well-Known Member

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    You contacts will sync with google contacts... but if you are talking about the service where you can go to the sprint website.. and restore you contacts to your phone... the answer is no... the contacts backup is not currently compatible with android phones
     
  4. funker

    funker Member

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    That Sprint service isn't offered because it's totally unnecessary if you have an Android phone and a Gmail address. Even if you lose, break, exchange, factory reset or replace your Moment, (I've done both of the last two) you can get your contacts back as soon as you set up your Gmail account on the phone because it will auto sync the contacts with the newly set up Gmail account. Then, to keep your contacts updating, you must go to Data Synchronization and check Background data and then contacts. If you do this and leave them checked, it will regularly automatically update your contacts, but that will suck down battery power too. Instead, every once in a while going in and checking them manually and then unchecking both when finished will keep contacts updated while saving lots of battery life.

    Also, your contacts, which are also stored as part of your Gmail account, may be updated using your phone by syncing your contacts after editing them OR by editing your contacts in Gmail under contacts and then syncing the contacts. Hope that clears up any issues with contacts,
    Mike
     
  5. cutebigman4u

    cutebigman4u Active Member This Topic's Starter

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    see i have the instinct and my moment is coming Monday-I was just trying to find the easiest way to import comtacts since when it get here i got the wireless contact back automatically updated my prev phones
     
  6. funker

    funker Member

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    Ah, good point, getting the actual contacts into the phone the first time if they're not already saved in Gmail. Mine weren't all in my Gmail and since the Moment was pretty new, I ended up having to go to 2 Best Buy's, 1 Radio Shack and Finally 3 Sprint Stores, the last of which was able port over the contacts using their machine!

    Worst case scenario, I'd try a Sprint store, but I'm curious to learn whether those moving over from phones with backup can port those to either Gmail or their new Moment without having to go to a store. Since the Moment supports bluetooth and the contacts are already backed up wireless, I would think what you want to do is possible, but I'd check with Sprint and see if one of their technical people can answer this one way or the other. I'm curious to know the answer myself, so please let us know.
     
  7. VinceO

    VinceO Well-Known Member

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    If you have a Gmail account use that to sync your contacts. Wireless backup doesnt work with PDA type phones.
     
  8. Tyrahn

    Tyrahn Well-Known Member

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    You can transfer contacts via BlueTooth, either phone-to-phone or phone-to-computer-to-phone.

    I had been using BlueTooth to backup contacts to my computer with my old phone, rather than paying Sprint to do it. When I got my Moment all I had to do was transfer all the contacts from my computer to my phone and they synced with Google. (Then I got to spend an hour merging all my phone contacts with my e-mail contacts ...)

    Clark
     
  9. SlyFerret

    SlyFerret Well-Known Member

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    I used a Windows Mobile device before I switched over to Android.

    I synced my contacts into my Windows7 contacts folder, which gave me a bunch of vCard files. I exported those as a .csv file, and imported that into gmail.

    I had been maintaining two address books, one in my phone with just phone numbers, and one in my email with only email addresses.

    Once I imported my phone contacts into gmail, I took some time to clean up the entires and merge all the duplicates (one with email, one with phone) into single entries.

    Once I had my contact list cleaned up, I synced it to my Moment.

    If you can find an app to suck the contacts out of your old phone and export them as a .csv file, you should be able to import them into google.

    -SF
     

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