Hi, everyone!! I have searched everywhere for an answer to my question but can't seem to find any information at all. So.....I'm going to try here! Here is my question.................. I have been a verizon customer for 2 1/2 years. My contract expired last August but I never renewed it bc I didn't want to lose my unlimited data plan since they take it away when you upgrade now. Anyway, a few months ago a verizon rep told me I could lower my bill by 30.00 a month if I removed my friends and family and that if I started to go over on my minutes I could add it back on and they would back date to the beginning of the current billing cycle. Well that's what happened so I called and added it back on....so I thought. In the mean time my aunt loans me a droid razr maxx and I go to the verizon store and get a new sim and have it activated. Well I get my bill and it is 800.00!!!!!! Apparently when I called and had them add my friends and family back on they didn't do it. I spoke to a customer service rep and she told me there's nothing thy can do about it now and I have to pay the balance. I refuse to do that so I got my phone shut off. My husband is having our attorney look into it but in the mean time I was going to get a prepaid plan. However, after reading several forums I am afraid that verizon has or will blacklist the droid razr maxx. I have a droid x that I can use but this maxx is a loaner and I can't return it blacklisted!!! Can and will verizon blacklist a phone that I didn't get with my upgrade and that actually belongs to someone else? Please help, I need to let my aunt know if this could happen so that we can start researching our options. I will feel horrible if I got her phone blacklisted. Please know that I have always been current on my payments and had never in 2 1/2 years of service incurred any overage charges until this incident!! Thank you in advances for your time!!