This is my first "smartphone" although I have used a corporate Blackberry and I have used a Palm for many years. I've had this phone for about a month now. While the hardware is ok, the software for critical functions (Calendar, Contacts, Notepad, and Music) absolutely sucks!! 1. I do not want to use Google/Gmail for my calendar and contacts. I don't know about any of you, but I do not feel comfortable having my confidental contact and calendar information sitting on the internet in Google. The company I work for even has a block on Google contacts & Gmail because it is not secure and frought with potential for virus. I want a way to sync calander, contacts and notepad directly from my PC to my phone. Unfortunately, this can't be done. I've tried Companion Link. Besides the fact that it cost $39, I can't even get it to work. This type of functionality should be a basic part of a smartphone. Iphones do it. Blackberry's do it. Palm Pre does it. Why not the Droid? 2. Music - I have been trying to figure out a way that music sync'd to the Droid will play in the proper order. The Droid will only play music in Alphabetical order. I can't find a way to play music in Track # order. I have been on the phone with Motorola for hours. Finally got to Level 2 tech support. They told me that it cannot be done. How stupid is this? Try listening to a Broadway Show album in alphabetical order!! I would be happy to hear some of your suggestions to solve my problems. Right now I feel if you just want a fancy toy, buy a Droid. If you want a real "smartphone" look somewhere else.