You have to call and ask them to credit your account, probably after you activate it. It would be a good idea to call before you order and see if they can place a note on your account to honor the credit.Why do i get "Criteria for ***** promotion were not met; no discount was applied." when i try to use the promo code? I am doing a 2 yr agreement.
Of course, all of this is dependent on them knowing about the code. They will either say it's for new customers only or have no idea about it whatsoever. If you're lucky, you'll get the 1% that will either take you for your word or be able to type in the URL.
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