Evo Email Explained???Support


Last Updated:

  1. drmull

    drmull Member This Topic's Starter

    Joined:
    Jun 5, 2010
    Messages:
    16
    Likes Received:
    0
    Hi - I can't figure out how the email inbox works on the Evo. I want the emails in my inbox to hang around for a while, so I went into the settings and selected 30 days as the download option.

    There was a message sent on 10/23 that disappeared today. I read it again this morning, but by 6pm I noticed it was gone. Not moved to the trash, just gone. I really wanted this one to stay in the inbox.

    Emails seem to disappear on a regular basis... they don't always go away as quickly as the one just mentioned.

    Is it possible to set Android to retain the inbox emails indefinitely...at least until I decide they should go away?? I assume I'm doing something wrong! Sprint is the carrier, BTW. The email server is Comcast. Thanks!
     

    Advertisement
  2. sitlet

    sitlet Banned

    Joined:
    Apr 11, 2010
    Messages:
    5,867
    Likes Received:
    633
    are you set up as an exchange server?
     
  3. branmala1986

    branmala1986 Member

    Joined:
    Sep 16, 2010
    Messages:
    16
    Likes Received:
    0
    I had this happen with my hotmail account one time, make sure in the email settings on the computer that when you are set up to sync with your evo or any other program (outlook ect.) that it keeps a copy of the email on the server (comcast) and doesn't delete once your phone has it.
     
  4. drmull

    drmull Member This Topic's Starter

    Joined:
    Jun 5, 2010
    Messages:
    16
    Likes Received:
    0
    Thanks -

    Not set up as an exchange server, BTW.

    It seems a box was checked in Outlook Express I don't remember selecting. I had checked "Leave a copy of messages on the server" but the box to "Remove from server after 5 days" was also checked. Hmmm...I guess unchecking that will fix the problem, right??
     
  5. Mr. Ed

    Mr. Ed Well-Known Member

    Joined:
    Jun 27, 2010
    Messages:
    6,675
    Likes Received:
    1,464
    it should. outlook is removing the email...so your phone doesn't see it anymore
     

Share This Page

Loading...