froze...restarted...4G was not available...exchange the phone?Support


Last Updated:

  1. plopez12

    plopez12 Well-Known Member This Topic's Starter

    Joined:
    May 25, 2010
    Messages:
    47
    Likes Received:
    2
    I was sending a text using the shapewriter keyboard and was trying to put it to landscape mode when it wouldn't react...i was trying to press back and the phone wouldn't respond and then all of a sudden it just restarted on me...on top of that once the phone restarted I was trying to turn on 4G but I couldn't even get the option to be available...it looked as though it was blacked out while I had no problem turning on everything else...here is a screenshot...

    [​IMG]

    I had to restart the phone in order for 4G to become available again...since then shapewriter has constantly "force close" on me...I don't know if that is the issue since I just installed it today

    Should I take the phone back because it just randomly restarted on me and the 4G wouldn't work? Anyone else have this happen to them? Any help would be greatly appreciated...thank you
     

    Advertisement
  2. royal42crown

    royal42crown Well-Known Member

    Joined:
    Jun 6, 2010
    Messages:
    57
    Likes Received:
    4
    I would try a battery pull then if need be a hard reset. If you didn't have problems before the update to the new keyboard I would look around to see if anyone else has any threads about the shapewriter keyboard. Might just be an issue with the software but who knows. Good luck.
     
  3. snapbox

    snapbox Well-Known Member

    Joined:
    May 16, 2010
    Messages:
    54
    Likes Received:
    29
    I've had occasional problems turning radios on and off. If it happens, turn the phone off (either by pressing the button or doing a battery pull) and let it sit for a few seconds, then turn it back on.

    If the widgets continue to give you a hard time, try enabling the radios directly from the Settings, Wireless & networks menu. This has worked every time for me, and then the widgets start acting normally.
     

Share This Page

Loading...